SAML Single Sign On (SSO) Into Fisheye/Crucible Using CA Identity

Fisheye/Crucible SAML app gives the ability to enable SAML Single Sign On for Fisheye/Crucible Software. Fisheye/Crucible Software is compatible with all SAML Identity Providers. Here we will go through a guide to configure SSO between Fisheye/Crucible and your Identity Provider. By the end of this guide, users from your Identity Provider should be able to login and register to Fisheye/Crucible Software.

Pre-requisites

To integrate your Identity Provider(IDP) with Fisheye/Crucible, you need the following items:

Fisheye/Crucible should be installed and configured.
Fisheye/Crucible Server is https enabled (optional).
Admin credentials are set up in Fisheye/Crucible.
Valid Fisheye/Crucible Server Licence.

Download And Installation

Log into your Fisheye/Crucible instance as an admin.
Navigate to the settings menu and Click Add-ons.
Click on Find new add-ons from the left-hand side of the page.
Locate Fisheye/Crucible SAML Single Sign On/SSO via search.
Click Try free to begin a new trial or Buy now to purchase a license for Fisheye/Crucible SAML Single Sign On/SSO.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license.

Step 1: Setup CA Identity Manager as Identity Provider

Follow the steps below to configure CA Identity Manager as an Identity Provider.

CA Identity SAML SSO Pre-requisite:

To configure CA Identity Manager as IDP, you need the metadata from SAML SSO plugin.

Go to the Service Provider Info tab .
Click on the link https://[application-Domain]/plugins/servlet/saml/metadata.
choose Save As to save data in XML format on your system.

CA Identity SAML SSO Login as Administrator

Log in to your CA Identity service portal with the administrator account. You're going to be sent to the launchpad.

SAML Single Sign On (SSO) using CA Identity Identity Provider, Launchpad

Go to Apps and click on add an app.

SAML Single Sign On (SSO) using CA Identity Identity Provider, Add new app

Scroll down in the Add App popup window and click Create a SAML SSO app
Fill out the information in each of the steps as given below.

Enable SSO for Your App Using SAML

In Display Name, enter the name of your app and click Continue.

SAML Single Sign On (SSO) using CA Identity Identity Provider, Enable SSO, Enter name for app

Identity Provider Information

Download IDP Metadata. This is necessary to configure the add-on later. Click on Continue.

SAML Single Sign On (SSO) using CA Identity Identity Provider Download IDP Metadata

CA Identity SAML SSO Service Provider Information

SAML Single Sign On (SSO) using CA Identity Identity Provider, Provide Service Provider Metadata

Upload SP metadata to Upload SP metadata and click Continue.
You can also manually enter data. The data can be found in the add- on's SP Info tab.

Information to be entered in CA	Information to copy from the add-on
Assertion Consumer Service URL	ACS URL
Relay State	-
Entity ID	SP Entity ID
NameID Format	Email Address
Binding	POST
Requests Signed	Yes
Certificate	Download the certificate provided in SP Info tab and upload it here

Attribute Mapping

Fill Attribute Mapping as per your requirement. Set Type against NameID to User Attribute and set Value as User Name or Primary Email. These attributes are used to create user in the SP.
Click on Continue and click Finish.

CA Identity SAML SSO Create a Rule

You’ll be redirected to app Dashboard. Go to Rules. A Rule defines who has the access to app. Click on add rule.
Enter the rule name. Click on Add Filter and select on which basis you want to assign app. You can select a department, type or title. You can add more filters according to your need. Click Continue.
Select the SP app you setup in Then they should have. Click Continue.
You can test the app by selecting a person from that department. Click Finish

SAML Single Sign On (SSO) using CA Identity Identity Provider, Add new rule

Step 2: Setup Fisheye/Crucible as Service Provider

Configure Single Identity Provider Setup
Configure Multiple Identity Provider(IdP) Setup

Configure Single Identity Provider Setup

Configure New IDP

If you already have one IDP & you are looking to add Second IDP then you can do it by performing the following steps.

Navigate to Configure IDP tab.
Click on Add new IDP.
It will present a blank form & you can configure new IDP using steps from Single IdP Setup.

SAML Single Sign On (SSO) into Fisheye/Crucible, Add new IDP

Configure multiple IDPs

If you have configured more than two IDPs then it will show you the list of IDP that you have configured with Fisheye/Crucible.

Click on Add new IdP button for adding new IDP on Fisheye/Crucible. The steps for adding new IDP will remain the same.

SAML Single Sign On (SSO) into Fisheye/Crucible, List of multiple IDP configured

SAML Single Sign On (SSO) into Fisheye/Crucible, List of multiple IDP configured

An operation that you can perform with List of IdPs page.

Add / delete Identity Provider.
Test Connection between Fisheye/Crucible & IdP by click on Test button for respective IDP.
Edit the IdP configuration by clicking on the Edit button.
You can allow an only specific set of users to access Fisheye/Crucible by using Domain Mapping.

Single Sign-On with Multiple Identity Provider(IDP)

Select your IdP from the list. It will redirect you to selected IdP login page.

SAML Single Sign On (SSO) into Fisheye/Crucible, Login form for Multiple IDP configuration

Configure Domain Mapping

You can enable domain mapping using Use Domain Mapping option.
Once enable it, you need add domain name against each IDP.
After enabling Domain Mapping it allows SSO only for those users whose domain matches with the specified one.

SAML Single Sign On (SSO) into Fisheye/Crucible, Domain Mapping

Single Sign-On using Domain mapping

Enter the user email address. It will check your domain name with the configured domain if it matches then it will redirect you to the respective Identity Provider Login page.

SAML Single Sign ON (SSO) into Fisheye/Crucible, Login form for domain mapping

This is how the login screen would appear after enabling domain mapping.

Step 3: Setting up Fisheye/Crucible user profile attributes

Read Only

Disable Attribute Mapping

User Profile

Matching a User

SAML Single Sign On (SSO) into Fisheye/Crucible, Attribute mapping

a. Finding correct attributes

Go to Configure IDP tab. Scroll down and click on Test Configuration.
You will see all the values returned by your IDP to Fisheye/Crucible in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your IDP to return this information.
Once you see all the values in Test Configuration, keep the window open and go to User Profile tab.

b. Setting profile attributes

In this tab, fill the values by matching the name of the attribute. For instance, if the attribute name in the Test Configuration window is NameID, enter NameID against Username.
Setting up both Username and Email is required if you want to let users register. If you want existing users to the only login, configure the attribute using which you will match the user in Fisheye/Crucible.

c. Matching a User

Go to User Profile tab.
Select Username or Email for Login/Search Fisheye/Crucible user account by.
Enter the attribute name from IDP which corresponds to Username or Email using Finding Correct Attributes.

Step 4: Assigning groups to users

Read Only

Disable Group Mapping

a. Setting default group

Select the users' Default Group in the tab User Groups. If no group is mapped, users are added by default to this group.
You can enable default groups for All Users or New Users using the option.Select None if you don't want to assign any default group to SSO users. Using the option Enable Default Groups for.

SAML Single Sign On (SSO) into Fisheye/Crucible, Default group configuration

b. Finding Group Attribute

Just like we found attribute name for user profile attributes, we find group attribute.
Go to Configure IDP tab. Scroll down and click on Test Configuration.
You will see all the values returned by your IDP to Fisheye/Crucible in a table. If you don't see value with groups, make the required settings in your IDP to return group names.
Once you see all the values in Test Configuration, keep the window open and go to User Groups tab.
Enter the attribute name of group against Group Attribute.
Check Disable Group Mapping option if you don't want to update groups of existing users.

c. Group Mapping

Manual group mapping: If the names of groups in Fisheye/Crucible are different than the corresponding groups in IDP, then you should use Manual group mapping.
On-The-Fly group mapping: If the names of groups in Fisheye/Crucible and IDP are same, you should use On-The-Fly group mapping.

I. Manual Group Mapping
- Check Restrict User Creation Based on Group Mapping option if you want new users to be created only if at least one of the user's IDP groups is mapped to a group in the application.
- For mapping, first select a Fisheye/Crucible group from the dropdown which lists all groups present in Fisheye/Crucible and then enter the name of the IDP group to be mapped in the textbox beside
- For example, if you want all users in 'dev' group in IDP to be added to fisheye-software-users, you will need to select fisheye-software-users from the dropdown and enter 'dev' against fisheye-software-users.
- Use '+1' and '+10' buttons to add extra mapping fields.
- Use '-' button next to each mapping to delete that mapping.
II. On-The Fly Group Mapping
- Check Create New Groups option if you want new groups from IDP to be created if not found in Fisheye/Crucible.
- If the user is part of some group in Fisheye/Crucible and that group is not present in the SAML response returned by IDP, then the user will be removed from that group in Fisheye/Crucible.
- If you don't want On-The-Fly group mapping to affect Fisheye/Crucible groups which are managed locally then add those groups in Exclude Groups field.

Step 5: SSO Settings

a. Sign In Settings

Set Enable SSO for Fisheye/Crucible Software to allow SSO for Fisheye/Crucible Software users.
Set button text for button on login page using Login Button Text.
Set redirect URL after login using Relay State. Keep this empty for coming back to the same page user started from.
Enable Auto-redirect to IDP if you want to allow users to login only using IDP. Enable backdoor for emergency.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO Sign In Settings

b. Custom Login Template

Design your own login template that will be used to intitate SSO.

SAML Single Sign On (SSO) into Fisheye/Crucible, Custom Login template settings

c. Sign Out Settings

Set Logout URL or Logout Template to redirect users after logout action.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO Sign Out Settings

d. SSO Error Settings

Set error template to redirect users to a custom error page instead of login page. Use this if you have Auto-redirect to IDP enabled.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO error template settings

e. Advanced settings

Validate IDP's SAML Response: Configure time difference(in minute) here In case Fisheye/Crucible server time is not in sync with your IDP's time.