SAML Single Sign On (SSO) into Confluence using Azure AD as IDP

Confluence SAML app gives the ability to enable SAML Single Sign On for Confluence Software. Confluence Software is compatible with all SAML Identity Providers. Here we will go through a guide to configure SSO between Confluence and Azure AD. By the end of this guide, Azure AD users should be able to login and register to Confluence Software.

Step 1: Setup Azure AD as Identity Provider

    miniorange img Prerequisites:

    Copy these values from the Service Provider Info tab of the SAML plugin.

    • SP Entity ID
    • ACS URL

    miniorange img Instructions:

  • Log in to Azure AD Portal

  • Select Azure Active Directory ⇒ App Registrations. Click on New Application Registration.

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  • Assign a Name and choose the account type.In the Redirect URI field, provide the ACS URL provided in Service Provider Info tab of the plugin and click on Register button.
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  • Now, navigate to Expose an API menu option and Click the Set button for APPLICATION ID URI.

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  • Go back to Azure Active Directory ⇒ App Registrations window and click on Endpoints link.

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  • This will open up a window with multiple URLs listed there. Copy the Federation Metadata Document URL. This will be required while configuring the SAML plugin.

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  • Log in to Azure AD Portal

  • Select Azure Active Directory ⇒ Enterprise Applications.

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  • Click on New Application.

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  • Click on Non-gallery application section and enter the name for your app and click on Add button.

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  • Click on Single sign-on from the application's left-hand navigation menu. The next screen presents the options for configuring single sign-on. Click on SAML.

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  • Enter the SP Entity ID for Identifier and the ACS URL for Reply URL from Service Provider Info tab of the plugin.

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  • By default, the following Attributes will be sent in the SAML token. You can view or edit the claims sent in the SAML token to the application under the Attributes tab.

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  • Copy App Federation Metadata Url. This will be used while configuring the SAML plugin.

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  • Click on User and groups from the applications left-hand navigation menu. The next screen presents the options for assigning the users/groups to the application.

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Step 2: Setup Jira as Service Provider

Configuring Single IDP

We can configure IDP settings in 3 ways:

A. By Metadata URL

  • Click on Import from Metadata in Configure IDP tab
  • Select IDP: Import From Metadata URL
  • Enter IDP metadata URL: Enter your metadata URL
  • If your IDP changes certificates at intervals, you can select Refresh metadata periodically. Select 5 minutes for the best results.
  • Click Import



B. By uploading Metadata XML file

  • Click on Import from Metadata in Configure IDP tab
  • Select IDP: Import from Metadata File
  • Upload metadata file
  • Click Import



C. Manual Configuration

Go to Configure IDP tab and enter the following details

  • IDP Entity ID
  • Single Sign On URL
  • Single Logout URL
  • X.509 Certificate
Configure New IDP

If you already have one IDP & you are looking to add Second IDP then you can do it by performing the following steps.

  • Navigate to Configure IDP tab.
  • Click on Add new IDP.
  • It will present a blank form & you can configure new IDP using steps from Single IdP Setup.
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Configure multiple IDPs

If you have configured more than two IDPs then it will show you the list of IDP that you have configured with Jira.

Click on Add new IdP button for adding new IDP on Jira. The steps for adding new IDP will remain the same.

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An operation that you can perform with List of IdPs page.

  • Add / delete Identity Provider.
  • Test Connection between Jira & IdP by click on Test button for respective IDP.
  • Edit the IdP configuration by clicking on the Edit button.
  • You can allow an only specific set of users to access Jira by using Domain Mapping.

Single Sign-On with Multiple Identity Provider(IDP)

Select your IdP from the list. It will redirect you to selected IdP login page.

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Configure Domain Mapping

You can enable domain mapping using Use Domain Mapping option.
Once enable it, you need add domain name against each IDP.
After enabling Domain Mapping it allows SSO only for those users whose domain matches with the specified one.

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Single Sign-On using Domain mapping

Enter the user email address. It will check your domain name with the configured domain if it matches then it will redirect you to the respective Identity Provider Login page.

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This is how the login screen would appear after enabling domain mapping.

Step 3: Setting up Jira user profile attributes

    We will be setting up user profile attributes for Jira. If your users are stored in a directory that is Read Only, please check Disable Attribute Mapping in User Profile tab and follow steps given in Matching a User.

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    a. Finding correct attributes
  • Go to Configure IDP tab. Scroll down and click on Test Configuration.
  • You will see all the values returned by your IDP to Jira in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your IDP to return this information.
  • Once you see all the values in Test Configuration, keep the window open and go to User Profile tab.
  • b. Setting profile attributes
  • In this tab, fill the values by matching the name of the attribute. For instance, if the Attribute Name in the Test Configuration window is NameID, enter NameID against Username
  • Setting up both Username and Email is required if you want to let users register. If you want existing users to the only login, configure the attribute using which you will match the user in Jira.
  • c. Matching a User
    When the user logs into Jira, one of the user's data/attribute coming in from the IDP is used to search the user in Jira. This is used to detect the user in Jira and log in the user to the same account.
  • Go to User Profile tab
  • Select Username or Email for Login/Search Jira user account by
  • Enter the attribute name from IDP which corresponds to Username or Email using Finding Correct Attributes

Step 4: Assigning groups to users

    We will be setting up user group attributes for Jira. If your users are stored in a directory that is Read Only, please check Disable Group Mapping in User Groups tab and skip to Setting default group.

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    a. Finding Group Attribute
  • Just like we found Attribute Name for User Profile attributes, we find group attribute.
  • Go to Configure IDP tab. Scroll down and click on Test Configuration.
  • You will see all the values returned by your IDP to Jira in a table. If you don't see value with groups, make the required settings in your IDP to return group names.
  • Once you see all the values in Test Configuration, keep the window open and go to User Groups tab.
  • Enter the Attribute Name of group against Group Attribute
  • At the bottom of the page, all groups in Jira are shown. You can map groups in IDP which correspond to Jira groups. For example, if you want all users in dev-ops and dev groups in IDP to be added to crucible-users, you will need to enter dev-ops;dev against crucible-users
  • If you want user mapping to work for only limited groups in Jira, check the option Update User Groups

  • b. Setting default group
  • Select the users' Default Group in the tab User Groups. If no group is mapped, users are added by default to this group.
  • You can enable default groups for all users or only new users using the option Enable Default Groups for.

Step 5: SSO Settings

    The settings in SSO Settings tab define the user experience for Single Sign On.
    a. Sign In Settings
  • Set Enable SSO for Jira Software to allow SSO for Jira Software users.
  • Set button text for button on login page using Login Button Text
  • Set redirect URL after login using Relay State. Keep this empty for coming back to the same page user started from
  • Enable Auto-redirect to IDP if you want to allow users to login only using IDP. Enable backdoor for emergency
  • Select Secure Admin Login Options to control admin access.
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    b. Service Desk SSO Settings
  • Set Enable SSO For ServiceDesk Customer Portal to allow SSO for Service Desk user.
  • Set Enable SSO Only For Agents to allow SSO only for specific set of users
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    c. Sign Out Settings
    Set Logout URL or Logout Template to redirect users after logout action.

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    d. SSO Error Settings
    Set error template to redirect users to a custom error page instead of login page. Use this if you have Auto-redirect to IDP enabled.

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