Secure Two Factor Authentication

Secure Confluence Login with second-factor authentication. Supported methods are Google Authenticator, Security Question, OTP over email, Hardware token, etc.

Multiple 2Fa Methods

Choose from more than 10 different 2FA methods to best suit your needs, including Goggle Authenticator, security questions, OTP over SMS, OTP over Email, Push Notification, TOTP-based methods, etc.

Back-up Methods

Make sure you’re never locked out of your Confluence. Access your account with backup methods like security questions in case authenticator device is not accessible, stolen or hacked.

Remember device

With remember device enabled, users are challenged with the second factor only for the first time. Subsequently, the user does not have to verify themselves on the same device for some period of time.

IP Blocking & White-Listing

Provides IP white-listing for trusted users who can log into Confluence directly bypassing 2FA and IP blacklisting to block access to Confluence Application from known malicious IP addresses.

Brute Force Prevention

Provision for restricting the access to your Confluence Application based on the number of Invalid Login Attempts for the specified period of time.

User Self Enrollment

Let users enroll their own devices with preferred authentication methods like Google authenticator app, Security questions, OTP over Email etc.

Supports All Phones

Support across all models of smartphones like iPhone, Android, Microsoft and BlackBerry.

Troubleshooting

Faster and better troubleshooting issues, you might need to share plugin configurations and logs via email or customer portal.

Ask a question

Enable/Disable 2Fa

Enable/disable 2FA for users, individually, in bulk or group wise

Reset 2Fa

In case of any issues like loss of phone, 2FA can be reset for users

Security Question

Users get to choose from a variety of questions and users can also add their own questions.

What if your phone gets discharged?

In this case, you can click on Forget your phone link when prompted for any two-factor method. You will be prompted for a security question and/or OTP to the alternate email you have registered with us. Answer that question and/or enter the OTP and you can login to your Confluence account.

What if your phone is lost or stolen?

In this case, call or email your administrator and your administrator can give you access through his admin console. If you already have another phone, then you can ask the administrator to reset your 2FA configuration.

What if you upgraded your phone?

If you upgrade your phone, all your configured account's data will be wiped out then re-configure your account using configure second-factor method.