SAML Single Sign On (SSO) Into Fisheye/Crucible Using Bitium

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Fisheye/Crucible SAML app gives the ability to enable SAML Single Sign On for Fisheye/Crucible Software. Fisheye/Crucible Software is compatible with all SAML Identity Providers. Here we will go through a guide to configure SSO between Fisheye/Crucible and your Identity Provider. By the end of this guide, users from your Identity Provider should be able to login and register to Fisheye/Crucible Software.

Pre-requisites

To integrate your Identity Provider(IDP) with Fisheye/Crucible, you need the following items:

Fisheye/Crucible should be installed and configured.
Fisheye/Crucible Server is https enabled (optional).
Admin credentials are set up in Fisheye/Crucible.
Valid Fisheye/Crucible Server Licence.

Download And Installation

Log into your Fisheye/Crucible instance as an admin.
Navigate to the settings menu and Click Add-ons.
Click on Find new add-ons from the left-hand side of the page.
Locate Fisheye/Crucible SAML Single Sign On/SSO via search.
Click Try free to begin a new trial or Buy now to purchase a license for Fisheye/Crucible SAML Single Sign On/SSO.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license.

SAML Single Sign On(SSO) into Fisheye and Crucible using Identity Provider

Step 1: Setup Bitium as Identity Provider

Follow these steps to configure Bitium as an Identity Provider using SAML 2.0 Single Sign On protocol.

Login as an administrator in Bitium
Once you have logged into your Bitium Admin portal, click on the Manage "your organization"
Click on Manage Apps
In the top right corner, click on Add More Apps. You'll see a search box, so search for ?custom_app? and add the app to your Bitium account.
Click Single Sign-On tab and select SAML Authentication.
Copy over into the following information for configuring the add-on:
Paste information from SP Info tab in the plugin into Bitium
Click Save in the application provider
Click Save Changes in Bitium

Step 2: Setup Fisheye/Crucible as Service Provider

Configure Single Identity Provider Setup
Configure Multiple Identity Provider(IdP) Setup

Configure Single Identity Provider Setup

Configuring Single IDP

With the information you have been given by Your IDP team, you can configure IDP settings in 3 ways:

By Metadata URL
By uploading Metadata XML file
Manual Configuration

A. By Metadata URL

Click on Import from Metadata in Configure IDP tab.
Select IDP: Import From Metadata URL.
Enter IDP metadata URL: Enter your metadata URL.
If your IDP changes certificates at intervals(Eg.Azure AD), you can select Refresh metadata periodically. Select 5 minutes for the best results.
Click Import.

SAML Single Sign On (SSO) into Fisheye/Crucible, Configure IDP using Metadata URL

B. By Uploading Metadata XML File

Click on Import from Metadata in Configure IDP tab.
Select IDP: Import from Metadata File
Upload metadata file.
Click Import.

SAML Single Sign On (SSO) into Fisheye/Crucible, Configure IDP using XML metadata file

C. Manual Configuration

Go to Configure IDP tab and enter the following details

IDP Entity ID
Single Sign On URL
Single Logout URL
X.509 Certificate

SAML Single Sign On (SSO) into Fisheye/Crucible, Configure IDP manually

Configure Multiple Identity Provider(IdP) Setup

Configure New IDP

If you already have one IDP & you are looking to add Second IDP then you can do it by performing the following steps.

Navigate to Configure IDP tab.
Click on Add new IDP.
It will present a blank form & you can configure new IDP using steps from Single IdP Setup.

SAML Single Sign On (SSO) into Fisheye/Crucible, Add new IDP

Configure multiple IDPs

If you have configured more than two IDPs then it will show you the list of IDP that you have configured with Fisheye/Crucible.

Click on Add new IdP button for adding new IDP on Fisheye/Crucible. The steps for adding new IDP will remain the same.

SAML Single Sign On (SSO) into Fisheye/Crucible, List of multiple IDP configured

SAML Single Sign On (SSO) into Fisheye/Crucible, List of multiple IDP configured

An operation that you can perform with List of IdPs page.

Add / delete Identity Provider.
Test Connection between Fisheye/Crucible & IdP by click on Test button for respective IDP.
Edit the IdP configuration by clicking on the Edit button.
You can allow an only specific set of users to access Fisheye/Crucible by using Domain Mapping.

Single Sign-On with Multiple Identity Provider(IDP)

Select your IdP from the list. It will redirect you to selected IdP login page.

SAML Single Sign On (SSO) into Fisheye/Crucible, Login form for Multiple IDP configuration

Configure Domain Mapping

You can enable domain mapping using Use Domain Mapping option.
Once enable it, you need add domain name against each IDP.
After enabling Domain Mapping it allows SSO only for those users whose domain matches with the specified one.

SAML Single Sign On (SSO) into Fisheye/Crucible, Domain Mapping

Single Sign-On using Domain mapping

Enter the user email address. It will check your domain name with the configured domain if it matches then it will redirect you to the respective Identity Provider Login page.

SAML Single Sign ON (SSO) into Fisheye/Crucible, Login form for domain mapping

This is how the login screen would appear after enabling domain mapping.

Step 3: Setting up Fisheye/Crucible user profile attributes

Read Only

Disable Attribute Mapping

User Profile

Matching a User

SAML Single Sign On (SSO) into Fisheye/Crucible, Attribute mapping

a. Finding correct attributes

Go to Configure IDP tab. Scroll down and click on Test Configuration.
You will see all the values returned by your IDP to Fisheye/Crucible in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your IDP to return this information.
Once you see all the values in Test Configuration, keep the window open and go to User Profile tab.

b. Setting profile attributes

In this tab, fill the values by matching the name of the attribute. For instance, if the attribute name in the Test Configuration window is NameID, enter NameID against Username.
Setting up both Username and Email is required if you want to let users register. If you want existing users to the only login, configure the attribute using which you will match the user in Fisheye/Crucible.

c. Matching a User

Go to User Profile tab.
Select Username or Email for Login/Search Fisheye/Crucible user account by.
Enter the attribute name from IDP which corresponds to Username or Email using Finding Correct Attributes.

Step 4: Assigning groups to users

Read Only

Disable Group Mapping

a. Setting default group

Select the users' Default Group in the tab User Groups. If no group is mapped, users are added by default to this group.
You can enable default groups for All Users or New Users using the option.Select None if you don't want to assign any default group to SSO users. Using the option Enable Default Groups for.

SAML Single Sign On (SSO) into Fisheye/Crucible, Default group configuration

b. Finding Group Attribute

Just like we found attribute name for user profile attributes, we find group attribute.
Go to Configure IDP tab. Scroll down and click on Test Configuration.
You will see all the values returned by your IDP to Fisheye/Crucible in a table. If you don't see value with groups, make the required settings in your IDP to return group names.
Once you see all the values in Test Configuration, keep the window open and go to User Groups tab.
Enter the attribute name of group against Group Attribute.
Check Disable Group Mapping option if you don't want to update groups of existing users.

c. Group Mapping

Manual group mapping: If the names of groups in Fisheye/Crucible are different than the corresponding groups in IDP, then you should use Manual group mapping.
On-The-Fly group mapping: If the names of groups in Fisheye/Crucible and IDP are same, you should use On-The-Fly group mapping.

I. Manual Group Mapping
- Check Restrict User Creation Based on Group Mapping option if you want new users to be created only if at least one of the user's IDP groups is mapped to a group in the application.
- For mapping, first select a Fisheye/Crucible group from the dropdown which lists all groups present in Fisheye/Crucible and then enter the name of the IDP group to be mapped in the textbox beside
- For example, if you want all users in 'dev' group in IDP to be added to fisheye-software-users, you will need to select fisheye-software-users from the dropdown and enter 'dev' against fisheye-software-users.
- Use '+1' and '+10' buttons to add extra mapping fields.
- Use '-' button next to each mapping to delete that mapping.
II. On-The Fly Group Mapping
- Check Create New Groups option if you want new groups from IDP to be created if not found in Fisheye/Crucible.
- If the user is part of some group in Fisheye/Crucible and that group is not present in the SAML response returned by IDP, then the user will be removed from that group in Fisheye/Crucible.
- If you don't want On-The-Fly group mapping to affect Fisheye/Crucible groups which are managed locally then add those groups in Exclude Groups field.

Step 5: SSO Settings

a. Sign In Settings

Set Enable SSO for Fisheye/Crucible Software to allow SSO for Fisheye/Crucible Software users.
Set button text for button on login page using Login Button Text.
Set redirect URL after login using Relay State. Keep this empty for coming back to the same page user started from.
Enable Auto-redirect to IDP if you want to allow users to login only using IDP. Enable backdoor for emergency.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO Sign In Settings

b. Custom Login Template

Design your own login template that will be used to intitate SSO.

SAML Single Sign On (SSO) into Fisheye/Crucible, Custom Login template settings

c. Sign Out Settings

Set Logout URL or Logout Template to redirect users after logout action.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO Sign Out Settings

d. SSO Error Settings

Set error template to redirect users to a custom error page instead of login page. Use this if you have Auto-redirect to IDP enabled.

SAML Single Sign On (SSO) into Fisheye/Crucible, SSO error template settings

e. Advanced settings

Validate IDP's SAML Response: Configure time difference(in minute) here In case Fisheye/Crucible server time is not in sync with your IDP's time.

SAML Single Sign On (SSO) into Fisheye/Crucible, Advance SSO settings