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Files Restriction for Shopify – Create a lock on your files in minutes


Restrict access to Shopify store files, directories, etc. based on user session, user's role, membership, or any other custom criteria.

The Shopify File Restriction application may be used to create limits that only enable access customers to view specific files. This is particularly useful for retailers who want to restrict the availability of specific items to specific consumer groups, such as VIPs or loyal customers.
The Shopify File Restriction app may be used to implement geolocation limits that can be used to limit the access of specific files in specific countries. This is ideal for store owners who want to limit the availability of their files to specific nations, states, or cities.

Lock Criteria

Based on the criteria you can restrict users from accessing the file such as users must be logged in to access the files, users must have specific customer tags to access the file, users have a passcode to access the file, or users must be from a specific location to access the file.


Step by Step guide for Configuring File restriction into Shopify

1.  Install application on your Shopify store

  • Click on the Add Application button to add the lock on the application.
  • shopify content restriction - content restriction in Shopify - add app
  • Click on the Install App button to install the application on your Shopify store.
  • shopify content restriction application - content restriction in Shopify - install app

2.   Start restricting files in Shopify

  • Click on the File Dashboard in the left navigation as shown below image.
  • content restriction in Shopify - customer objects
  • Click on the Upload File button as shown in the below image.
  • shopify content restriction application - content restriction in Shopify - start lock
  • After selecting the file click on the Upload File button.
  • content restriction in Shopify - customer objects
  • Now, You can see the uploaded files in the file dashboard as shown below. You can click on the "X" button to delete any file.
  • content restriction in Shopify - customer objects
  • Go back to your store.
  • content restriction in Shopify - customer objects

3.   Start Locking on Files

  • Click on the Start Locking button. You will be redirected to the New Lock section in the upper navbar.
  • content restriction in Shopify - customer objects
  • Files : Selecting this will create a restriction on the files.
  • Click on the select Files button and select the files that you’re looking to create a lock on.
  • content restriction in Shopify - customer objects content restriction in Shopify - customer objects

4.   Set the Lock Criteria

  • Click on Select Customer criteria button.
  • content restriction in Shopify - customer objects
    • Logged in user : Select this to create a lock based on Logged-In users and Non-logged-in users.
    • Customer Tag : Select this to create a lock based on specific customer tags.
    • Passcode Lock : Select the passcode lock option to allow authorized users having the password to access the files on the store.
    • Location : Select this to create a lock based on the location of the users.
    • Selected Customer : Select this to create a lock by defining customized criteria based on the Shopify Customer profile attributes.

    content restriction in Shopify - customer objects
  • Based on the Lock Criteria ( let’s say customer tag) you can either allow or restrict users from accessing the file.
  • content restriction in Shopify - customer objects
  • Click on the Save Key button.

5.  How to Lock?

  • You can define the behavior of the file access page for the users who fail the lock criteria defined above.
    • Redirect to login URL
    • Redirect to store page
    • Custom HTML Code
    • Redirect to another URL
  • content restriction in Shopify - redirect to anywhere
  • Click on Save.

5.  Locks Dashboard

  • You can see the list of all locks that you have created on the dashboard. You can Enable, Disable, Edit Lock, and Delete Lock for any lock from the dashboard.
  • Get the file access link from the Copy Link button beside the file name in the dashboard as shown below
  • content restriction in Shopify - disable, edit, delete lock

Additional Resources


If you are looking for anything which you cannot find, please drop us an email on shopifysupport@xecurify.com.

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