Login Using WordPress Users

Question

How does our Annual model Licensing work?

Answer 1

The WordPress IDP Premium plugin is an annual subscription, and the pricing depends upon the number of SSO provisioned users and the number of Service Providers. Any user who performs the SSO at least once is an SSO-provisioned user. Once you reach 80% of your purchased user license limit, you will automatically receive an email notification on your registered email address. At this point, you can reach out to us at wpidpsupport@xecurify.com or using the support form in the plugin, and we will assist you with the upgrade. Post expiry there will be 15 days grace period to renew your license, otherwise the SSO will be disabled.

Answer 2

The monthly subscription option operates similarly to the annual one, the difference is that it follows a postpaid billing model, meaning you are billed after the designated period based on the number of Active SSO users for that month.

Answer 3

At miniOrange, we want to ensure you are 100% happy with your purchase. If the plugin you purchased is not working as advertised and you've attempted to resolve any issues with our support team, which couldn't get resolved. We will refund the whole amount within 10 days of the purchase. Please email us at wpidpsupport@xecurify.com for any queries regarding the return policy or contact us here.

Answer 4

If you decide to cancel or not renew your license, your plugin will stop working.

Answer 5

These are the users who use the SSO in any of the configured applications at least once. If you have 1000 users registered on your WordPress site and only 200 out of 1000 users will be using the SSO service then you will just need to purchase the license for 200 users. Once the SSO user count is reached 80% you will receive an email from miniOrange to upgrade the SSO user limit.

Answer 6

Yes, we provide 24*7 support for setting up the plugin and resolving any issues you might face while using the plugin. You can get prioritized support based on the Support Plan you have opted for. You can check out the different Support Plans from here.

Answer 7

miniOrange does not store or transfer any data which is coming from the WordPress site to the Service Provider. All the data remains within your premises / server.

Answer 8

A WordPress instance refers to a single installation of a WordPress site. It refers to each individual website where the plugin is active. In the case of a single site WordPress, each website will be counted as a single instance.
License is linked to the domain of the WordPress instance, so if you have dev-staging-prod type of environment then you will require 3 licenses of the plugin (with discounts applicable on pre-production environments) .

Answer 9

We do not provide the developer license for our paid plugins and the source code is protected. It is strictly prohibited to make any changes in the code without having written permission from miniOrange. There are hooks provided in the plugin which can be used by the developers to extend the plugin's functionality.