Are the Plugins Subscription-based?
Licenses are subscription based. You will need to renew your licenses after 12 months to continue using the plugin and to get plugin updates.
How do I get a refund ?
At miniOrange, we want to ensure you are 100% happy with your purchase. If the plugin you purchased
is not working as advertised and you've attempted to resolve any issues with our support team, which
couldn't get resolved. We will
refund the whole amount within 10 days of the purchase. Please email us at firstname.lastname@example.org
for any queries regarding the return policy or contact us
What happens if I do not renew my license?
If you decide to cancel or not renew your license, your plugin will stop working.
What is one instance?
A WordPress instance refers to a single installation of a WordPress site. It refers to each
individual website where the plugin is active. In the case of a single site WordPress, each website
will be counted as a single instance.
License is linked to the domain of the WordPress instance, so if you have dev-staging-prod type
of environment then you will require 3 licenses of the plugin (with discounts applicable on
Does miniOrange offer support in setting up the plugin?
Yes, we provide 24*7 support for setting up the plugin and resolving any issues you might face while
using the plugin. You can get prioritized support based on the Support Plan you have opted for. You
can check out the
different Support Plans from here
Does miniOrange provide developer license for paid plugin?
We do not provide the developer license for our paid plugins and the source code is protected. It is strictly prohibited to make any changes in the code without having written permission from miniOrange. There are hooks provided in the plugin
which can be used by the developers to extend the plugin's functionality.