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×Drupal Freshdesk Integration will allow you to configure Single Sign-On ( SSO ) login between your Drupal site and Freshdesk. Freshdesk SSO integration with your Drupal site will help your users to login into Freshdesk using their Drupal credentials. The Drupal SAML IDP module is compatible with Drupal 7 as well as Drupal 8 and Drupal 9. Here we will go through a step-by-step guide to configure SAML IDP SSO login between Drupal site and Freshdesk considering as SP ( Service Provider ) and Drupal as IDP ( Identity Provider ).
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. The main purpose of establishing a Single Sign-On ( SSO ) process with Freshdesk is to allow your users a single point of entry into your system while providing them access to multiple other independent systems.
If you have any queries or if you need any sort of assistance in configuring the module, you can contact us at drupalsupport@xecurify.com. If you want, we can also schedule an online meeting to help you configure the Drupal SAML IDP 2.0 Single Sign On (SSO) - SAML Identity Provider module.
Know more about Drupal SAML IDP module from here.
composer require 'drupal/miniorange_saml_idp'
{BaseURL}/admin/config/people/miniorange_saml_idp/idp_setup
drush en miniorange_saml_idp
drush cr
{BaseURL}/admin/config/people/miniorange_saml_idp/idp_setup
{BaseURL}/admin/config/people/miniorange_saml_idp/idp_setup
Entity ID provided by the IdP | Copy the IDP Entity ID / Issuer from IDP Metadata tab in Drupal SAML IDP module and paste here. |
SAML SSO URL | Copy the SAML Login URL from IDP metadata tab in Drupal SAML IDP module and paste here. |
Signing Options | You can select various Signing Options from the dropdown list. For now select Only Signed Assertions. |
Logout URL (optional) | Copy the SAML Logout URL from IDP metadata tab in Drupal SAML IDP module and paste here. |
Security certificate | Download the Certificate from IDP metadata tab in Drupal SAML IDP module. Open it in notepad. Copy and paste the content here. |
Service Provider Name | Name of your Service Provider. |
SP Entity ID or Issuer | Copy the Service Provider(SP) Entity ID ( SP Entity ID or Issuer ) from Freshdesk and paste it. |
ACS URL | Copy the Assertion Consumer Service(ACS) URL ( ACS URL) from Freshdesk and paste it. |
NameID Format | urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress |
Assertion Signed | Checked |
If you face any issues or if you have any questions, please feel free to reach out to us at drupalsupport@xecurify.com. In case you want some additional features to be included in the module, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you configure the Drupal SAML IDP SSO Login module.
If you would like to test out the module to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at drupalsupport@xecurify.com requesting a trial. You can create an account with us using this link.
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