Single Sign-On
for Healthcare

Patients, especially in the senior citizen category, needed to remember usernames and passwords, leading to forgotten credentials and delayed medical attention.

The IT team had to address queries related to forgotten credentials as well as manage patient accounts, access, and security across the website manually, which was time-consuming and often invited errors.

Patients had to manually fill in the medical form for appointments, which consumed a lot of their time and required refills upon mistakes.

The institute was unable to verify its doctors on the portal based on their department, which offered them complete access to website content.

Doctors/medical staff had to remember multiple usernames and passwords to access other healthcare websites owned by the institute, leading to forgotten passwords.

Doctors/medical staff could access data from other healthcare departments, which raised issues like information overload while accessing data from multiple departments and concerns over the sharing of sensitive patient data.

Doctors/medical staff accessing data from other departments could lead to misinterpretations, misdiagnoses, or inappropriate treatments of patients.