At miniOrange, we want to ensure you are 100% happy with your purchase. If the licensed plugin you purchased is not working as advertised and you've attempted to resolve any feature issues with our support team but couldn't get them resolved, we will refund the amount paid for the plugin. Please note that we will not refund any fees paid for support plans, support hours, or customization charges.
Note that this policy does not cover the following cases:
- Change in mind or change in requirements after purchase.
- Infrastructure issues do not allow the functionality to work
If you have any other queries regarding the return policy email us at firstname.lastname@example.org