Freshworks SAML Single Sign-On (SSO) | Login into Freshworks using WordPress

Overview

WordPress OAuth Server plugin enables Single Sign-On (SSO) into the Freshworks/Freshdesk app using your WordPress username and password. Once you configure the Freshworks/Freshdesk with WP OAuth Server plugin, you can login to your Freshworks/Freshdesk application using WP credentials. OAuth Server plugin also allows you to send custom WordPress user attributes to your Freshworks/Freshdesk app as per your requirements. To know more about other features we provide in WP OAuth Server plugin, you canclick here.

Pre-requisites : Download And Installation

• To configure WordPress as SAML IDP and Freshworks as SP with WordPress, you will need to install the WP OAuth Server ( Login with WordPress ).

Configuration Steps

Step 1: Setup WordPress as OAuth Server

• Go to miniOrange OAuth Server on the left side menu and click on Custom OAuth 2.0 Client button to create a new client.

• Enter Client name as you want. Enter the Redirect URL provided by Freshworks/Freshdesk under the Redirect URI field and click on Save Client button.

• Note down Client ID, Client Secret, Endpoints and Scope to configure in your Freshworks/Freshdesk app./li>

Step 2: Setup Freshworks/Freshdesk as OAuth Client

• Log in to your Freshworks/Freshdesk account and Click on the Security icon in the sidebar.

• Click on Default Login Methods, and enable the SSO Login option to simplify your users' login experience.

• Choose OAuth 2.0 as your login protocol and the IdP of your choice.

• Enter the Client ID, Client Secret and Endpoints ,you get the details from miniOrange OAuth server plugin.Click on Configure SSO button.

Client ID :	Click Here
Client Secret :	Click Here
Scope:	profile,openid
Authorize Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/authorize
Access Token Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/token
Get User Info Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/resource

In this Guide, you have successfully configured Single Sign-On (SSO) into Freshworks/Freshdesk app with WordPress as OAuth Provider and Freshworks/Freshdesk as OAuth Client using our WP OAuth Server plugin.This solution ensures that you are ready to roll out secure access to your Freshworks/Freshdesk app using WordPress site credentials within minutes.

Related Articles

• What is Single Sign-On (SSO)?
• What is OAuth?
• Freshworks Administration Guide
• WordPress OAuth Server Single sign-on (SSO)
• Step Guide to enable miniOrange OAuth Server for WordPress
• Frequently Asked Questions (FAQs)