Freshworks Single Sign-On (SSO) With WordPress as OAuth Server | Freshworks Using WordPress

WordPress OAuth Server plugin enables Single Sign-On (SSO) into the Freshworks/Freshdesk app using your WordPress username and password. Once you configure the Freshworks/Freshdesk with WP OAuth Server plugin, you can login to your Freshworks/Freshdesk application using WP credentials. OAuth Server plugin also allows you to send custom WordPress user attributes to your Freshworks/Freshdesk app as per your requirements. To know more about other features we provide in WP OAuth Server plugin, you can click here.

Download And Installation

• Log into your WordPress instance as an admin.
• Go to the WordPress Dashboard -> Plugins and click on Add New.
• Search for a WordPress OAuth Server Single Sign-On (SSO) plugin and click on Install Now.
• Once installed click on Activate.

Steps to configure WordPress Login into Freshworks/Freshdesk

1. Setup WordPress as OAuth Server

• Go to miniOrange OAuth Server on the left side menu and click on Custom OAuth 2.0 Client button to create a new client.

• Enter Client name as you want. Enter the Redirect URL provided by Freshworks/Freshdesk under the Redirect URI field and click on Save Client button.

• Note down Client ID, Client Secret, Endpoints and Scope to configure in your Freshworks/Freshdesk app.

2. Setup Freshworks/Freshdesk as OAuth Client

• Log in to your Freshworks/Freshdesk account and Click on the Security icon in the sidebar.

• Click on Default Login Methods, and enable the SSO Login option to simplify your users' login experience.

• Choose OAuth 2.0 as your login protocol and the IdP of your choice.

Note: Organization Admins are the only ones who can configure SSO.also you can access the Neo Admin Center by opening the Freshworks/Freshdesk Switcher and clicking on your organization domain link.


• Enter the Client ID, Client Secret and Endpoints ,you get the details from miniOrange OAuth server plugin.Click on Configure SSO button.


Client ID :	Click Here
Client Secret :	Click Here
Scope:	profile,openid
Authorize Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/authorize
Access Token Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/token
Get User Info Endpoint:	https://< your-wordpress-domain >/wp-json/moserver/resource

In this Guide, you have successfully configured Single Sign-On (SSO) into Freshworks/Freshdesk app with WordPress as OAuth Provider and Freshworks/Freshdesk as OAuth Client using our WP OAuth Server plugin.This solution ensures that you are ready to roll out secure access to your Freshworks/Freshdesk app using WordPress site credentials within minutes.

Additional Resources

• Freshworks Administration Guide
• WordPress OAuth Server Single sign-on (SSO).
• Step Guide to enable miniOrange OAuth Server for WordPress
• WordPress OAuth Server Plugin