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Knowledge Base

Frequently Asked Questions  
Does miniOrange store any user data?
miniOrange does not transfer any data out of your systems or store any Personal Identifiable Information (PII). All* the modules are completely on premise. All the data remains within your premises / server.

*Only for the Drupal 2FA module - We need to store the user's email address. For Risk Based Authentication, information such as device type, location, IP address, and time are necessary to identify the user and give access based on the risk.
Does miniorange provide developer license for paid module?
We do not provide the developer license for our paid module and the source code is protected. It is strictly prohibited to make any changes in the code without having written permission from miniOrange. There are hooks provided in the module which can be used by the developers to extend the module's functionality.
Does miniOrange offer technical support?
Yes, we provide 24*7 support for all and any issues you might face while using the module, which includes technical support from our developers. You can get prioritized support based on the Support Plan you have opted for. You can check out the different Support Plans here.
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