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Frequently Asked Questions

WordPress SSO - WordPress Single Sign-On - plugin inquiries  Module Inquiries

Does miniOrange store any user data?

miniOrange does not transfer any data out of your systems or store any Personal Identifiable Information (PII). All the modules are completely on premise. All the data remains within your premises / server. Only for the Drupal 2FA module - We need to store the user's email address. For Risk Based Authentication, information such as device type, location, IP address, and time are necessary to identify the user and give access based on the risk.

Does miniorange provide developer license for paid module?

We do not provide the developer license for our paid module and the source code is protected. It is strictly prohibited to make any changes in the code without having written permission from miniOrange. There are hooks provided in the module which can be used by the developers to extend the module's functionality.

Does miniOrange offer technical support?

Yes, we provide 24*7 support for all and any issues you might face while using the module, which includes technical support from our developers. You can get prioritized support based on the Support Plan you have opted for. You can check out the different Support Plans here.

How to activate the Premium Module on my Drupal Site?

  1. Once you complete the payment, go to the miniOrange Dashboard to download your premium module or follow the Composer installation steps.
  2. To activate the paid module, go to the Registration /Login tab and login with your miniOrange account for which you have purchased a license.
  3. Once you are logged in, it will ask you to enter your license key. Go to miniOrange Dashboard → License → View License Key to get your license key.

How can I free up my license Key?

You can remove the license key from the module by clicking on the Remove Account button from the Register/Login tab of the module.

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