SSO into Freshdesk using Joomla SAML IDP I Freshdesk SAML Single Sign-on (SSO)

SSO into Freshdesk using Joomla SAML IDP I Freshdesk SAML Single Sign-on (SSO)


Freshdesk

Login using Joomla Users ( Joomla as SAML IDP ) plugin gives you the ability to use your Joomla credentials to log into Freshdesk. Here we will go through a step-by-step guide to configure SSO between Freshdesk as Service Provider and Joomla as an Identity Provider.

Pre-requisites : Download And Installation


Steps for Integration of Joomla Single Sign-On (SSO) with Freshdesk as Service Provider

1: Configure Freshdesk as the Service Provider (SP)

  • Log into the FreshDesk Admin Portal as a System Admin. From the dashboad go to security icon from left menu bar.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • In Account section go to Security, for configuring SSO for Freshdesk users.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • In Login Settings section click on Configure Freshworks SSO, to activate the SSO login.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • In Signing in to Freshworks section click on SSO Login under the Default Login Methods.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • Now enable the SSO Login.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • Select the SAML , under Idp of your choice section.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • Click on Download Metadata, to get metadata of freshdesk.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider
  • Enter the all details of Joomla IDP, then click on Configure SSO.
    Entity ID Enter IDP-EntityID / Issuer from the Identity Provider tab of the Joomla plugin.
    SAML SSO URL Enter SAML Login URL from the Identity Provider tab of the Joomla plugin.
    Security Certificate Copy the Certificate downloaded from the Identity Provider tab of the Joomla plugin.
  • Freshdesk SAML Single Sign-On (SSO) using Joomla as Identity Provider

2: Configuring Joomla as Identity Provider (IDP)



  • Download SAML 2.0 IdP for Joomla from Here.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Login to the administrator section of your Joomla 4 website :–
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • From the dashboard of Joomla 4 site. Click on System to install the plugin
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under System Install Extentions .
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Now go to Components miniOrange Joomla IDP Service Provider
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.

  • Enter the following values:
        
    Service Provider Name  Choose appropriate name according to your choice .
    SP Entity ID or Issuer  Service Provider Entity ID .
    ACS URL                 SP Assertion Consumer Service URL .
    X.509 Certificate (optional)
    [For Signed Request]
    Paste certificate value you copied from the Metadata file .
    NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress.
    Assertion Signed Checked.
    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO

    Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange Wordpress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.

    You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .

Additional Resources.

Free Trial:

If you would like to test out the plugin to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at joomlasupport@xecurify.com requesting a trial. You can create an account with us using this link.

24*7 Active Support

If you face any issues or if you have any questions, please feel free to reach out to us at joomlasupport@xecurify.com. In case you want some additional features to be included in the plugin, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you Setup the Joomla SAML IDP Single Sign-On plugin.

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