SSO into Freshdesk using Joomla SAML IDP I Freshdesk SAML Single Sign-on (SSO)
SSO into Freshdesk using Joomla SAML IDP I Freshdesk SAML Single Sign-on (SSO)
Freshdesk
Login using Joomla Users ( Joomla as SAML IDP ) plugin gives you the ability to use your Joomla credentials to log into Freshdesk. Here we will go through a step-by-step guide to configure SSO between Freshdesk as Service Provider and Joomla as an Identity Provider.
Pre-requisites : Download And Installation
- You may install the plugin by following these steps.
Steps for Integration of Joomla Single Sign-On (SSO) with Freshdesk as Service Provider
1: Configure Freshdesk as the Service Provider (SP)
- Log into the FreshDesk Admin Portal as a System Admin. From the dashboad go to security icon from left menu bar.
- In Account section go to Security, for configuring SSO for Freshdesk users.
- In Login Settings section click on Configure Freshworks SSO, to activate the SSO login.
- In Signing in to Freshworks section click on SSO Login under the Default Login Methods.
- Now enable the SSO Login.
- Select the SAML , under Idp of your choice section.
- Click on Download Metadata, to get metadata of freshdesk.
- Enter the all details of Joomla IDP, then click on Configure SSO.
Entity ID Enter IDP-EntityID / Issuer from the Identity Provider tab of the Joomla plugin. SAML SSO URL Enter SAML Login URL from the Identity Provider tab of the Joomla plugin. Security Certificate Copy the Certificate downloaded from the Identity Provider tab of the Joomla plugin.
2: Configuring Joomla as Identity Provider (IDP)
- Download SAML 2.0 IdP for Joomla from Here.
- Login to the administrator section of your Joomla 4 website :–
- From the dashboard of Joomla 4 site. Click on System to install the plugin
- Under System Install Extentions .
- Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.
- Now go to Components miniOrange Joomla IDP Service Provider
- Under Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.
- Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.
Enter the following values:
| Service Provider Name | Choose appropriate name according to your choice . |
| SP Entity ID or Issuer | Service Provider Entity ID . |
| ACS URL | SP Assertion Consumer Service URL . |
| X.509 Certificate (optional) [For Signed Request] | Paste certificate value you copied from the Metadata file . |
| NameID Format | Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress. |
| Assertion Signed | Checked. |
Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange Wordpress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.
You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .
Additional Resources.
- What is Single Sign-On (SSO)
- What is SAML?
- Additional SAML IDP guides
- Frequently Asked Questions (FAQs)
Free Trial:
If you would like to test out the plugin to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at joomlasupport@xecurify.com requesting a trial. You can create an account with us using this link.24*7 Active Support
If you face any issues or if you have any questions, please feel free to reach out to us at joomlasupport@xecurify.com . In case you want some additional features to be included in the plugin, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you Setup the Joomla SAML IDP Single Sign-On plugin.
Need Help? We are right here!
