Freshworks Single Sign-On (SSO) With WordPress As OAuth Server | Login Into Freshworks Using WordPress

WordPress OAuth Server plugin enables Single Sign-On (SSO) into the Freshworks/Freshdesk app using your WordPress username and password. Once you configure the Freshworks/Freshdesk with WP OAuth Server plugin, you can login to your Freshworks/Freshdesk application using WP credentials. OAuth Server plugin also allows you to send custom WordPress user attributes to your Freshworks/Freshdesk app as per your requirements. To know more about other features we provide in WP OAuth Server plugin, you can click here.

Download And Installation

  • Log into your WordPress instance as an admin.
  • Go to the WordPress Dashboard -> Plugins and click on Add New.
  • Search for a WordPress OAuth Server Single Sign-On (SSO) plugin and click on Install Now.
  • Once installed click on Activate.

Steps to configure WordPress Login into Freshworks/Freshdesk

Step 1: Setup WordPress as OAuth Server

  • Go to miniOrange OAuth Server on the left side menu and click on Add Client button to create a new client.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk add client
  • Enter Client name as you want. Enter the Redirect URL provided by Freshworks/Freshdesk under the Authorized Redirect URI field and click on Save Client button.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk Authorized Redirect URI
  • Note down Client ID, Client Secret, Endpoints and Scope to configure in your OAuth Client.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk Client credentials

Step 2: Setup Freshworks/Freshdesk as OAuth Client

  • Log in to your Freshworks/Freshdesk account and Click on the Security icon in the sidebar.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk go to security
  • Click on Default Login Methods, and enable the SSO Login option to simplify your users' login experience.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk enable SSO
  • Choose OAuth 2.0 as your login protocol and the IdP of your choice.
  • Note: Organization Admins are the only ones who can configure SSO.also you can access the Neo Admin Center by opening the Freshworks/Freshdesk Switcher and clicking on your organization domain link.

    OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk choose oauth2.0
  • Enter the Client ID, Client Secret and Endpoints ,you get the details from miniOrange OAuth server plugin.Click on Configure SSO button.
  • OAuth server Single Sign-On(SSO)WordPress- Freshworks/Freshdesk enter client credentials
    Client ID : Click Here
    Client Secret : Click Here
    Scope: profile,openid
    Authorize Endpoint: https://< your-wordpress-domain >/wp-json/moserver/authorize
    Access Token Endpoint: https://< your-wordpress-domain >/wp-json/moserver/token
    Get User Info Endpoint: https://< your-wordpress-domain >/wp-json/moserver/resource
In this Guide, you have successfully configured Single Sign-On (SSO) into Freshworks/Freshdesk app with WordPress as OAuth Provider and Freshworks/Freshdesk as OAuth Client using our WP OAuth Server plugin.This solution ensures that you are ready to roll out secure access to your Freshworks/Freshdesk app using WordPress site credentials within minutes.

Need Help?

Mail us on oauthsupport@xecurify.com for quick guidance(via email/meeting) on your requirement and our team will help you to select the best suitable solution/plan as per your requirement.

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