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If you want to login to your Freshdesk / Freshworks site using your Joomla username and password, you can simply do it using our Joomla OAuth Server plugin. Once you configure the Freshdesk / Freshworks with Joomla OAuth Server plugin, you can login
to your Freshdesk / Freshworks application using Joomla credentials. It also allows you to send custom user attributes to your Freshdesk / Freshworks site as per your requirements.
To know more about other features we provide in Joomla OAuth Server plugin, you can click here.
Please follow the steps given below to configure your Freshdesk / Freshworks site with Joomla as OAuth Server and setup the Single Sign-On(SSO).
Note: Organization Admins are the only ones who can configure SSO. Also you can access the Neo Admin Center by opening the Freshworks/Freshdesk Switcher and clicking on your organization domain link.
|Client ID :||You can get the Client ID from Configure OAuth Tab in Joomla OAuth Server|
|Client Secret :||You can get the Client Secret from Configure OAuth Tab in Joomla OAuth Server|
|Authorize Endpoint:||https://< your-Joomla-domain >/index.php|
|Access Token Endpoint:||https://< your-Joomla-domain >/index.php|
|Get User Info Endpoint:||https://< your-Joomla-domain >/plugins/system/miniorangeoauth/miniorangeoauthserver.php|
In this Guide, you have successfully configured Single Sign-On (SSO) into Freshworks/Freshdesk app with Joomla as OAuth Provider and Freshworks/Freshdesk as OAuth Client with our Joomla OAuth Server plugin.This solution ensures that you are ready to roll out secure access to your Freshworks/Freshdesk app with Joomla site credentials within minutes.
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