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Single Sign-On into Freshdesk/Freshworks with Joomla as OAuth Server

If you want to login to your Freshdesk/Freshworks site using your Joomla username and password, you can simply do it using our Joomla OAuth Server plugin. Once you configure the Freshdesk/Freshworks with Joomla OAuth Server plugin, you can login to your Freshdesk/Freshworks application using Joomla credentials. It also allows you to send custom user attributes to your Freshdesk/Freshworks site as per your requirements.

To know more about other features we provide in Joomla OAuth Server plugin, you can click here.

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  • Login into your Joomla site’s Administrator console.
  • From left toggle menu, click on System, then under Install section click on Extensions.
  • Now click on Or Browse for file button to locate and install the plugin file downloaded earlier.
  • Installation of plugin is successful. Now click on Start Using miniOrange OAuth Server plugin.
  • Under the Configure OAuth tab, click on the ADD button.
Get Started with OAuth Server Setup

  • Log in to your Freshworks/Freshdesk account and Click on the Security icon in the sidebar.
Log in to your Freshworks/Freshdesk account

  • Click on Default Login Methods, and enable the SSO Login option to simplify your users' login experience.
Log in to your Freshworks/Freshdesk account

  • Choose OAuth 2.0 as your login protocol and the IdP of your choice. Organization Admins are the only ones who can configure SSO. Also you can access the Neo Admin Center by opening the Freshworks/Freshdesk Switcher and clicking on your organization domain link.
Log in to your Freshworks/Freshdesk account

  • Enter the Client ID, Client Secret and Endpoints ,you get the details from miniOrange OAuth server plugin.Click on Configure SSO button.
Log in to your Freshworks/Freshdesk account

  • Go to the developer account of Freshdesk/Freshworks and Configure the Freshdesk/Freshworks as an OAuth client using the below details.
Client ID:
You can get the Client ID from Configure OAuth Tab in Joomla OAuth Server
Client Secret:
You can get the Client Secret from Configure OAuth Tab in Joomla OAuth Server
Scope:
email profile
Authorize Endpoint:
https://< your-Joomla-domain >/index.php
Access Token Endpoint:
https://< your-Joomla-domain >/index.php
Get User Info Endpoint:
https://< your-Joomla-domain> /plugins/system/miniorangeoauth/miniorangeoauthserver.php
  • Now go to the Configure OAuth tab, and enter the Client Name and Redirect URL in the respective fields.
  • Then click on the Save Client button.
Enter Client Name and Redirect URL

  • Under the List of OAuth Client's table, copy the Client ID and Secret of your Client. Go to your OAuth client and paste the Client ID and Secret in the respective fileds.
Get Started with OAuth Server Setup

  • Congratulations, you have successfully configured Joomla as your OAuth Server.

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