SAML Single Sign-On into Zendesk using Joomla IDP Plugin | Zendesk SSO


Zendesk

Login using Joomla Users ( Joomla as SAML IDP ) plugin gives you the ability to use your Joomla credentials to log into Zendesk. Here we will go through a step-by-step guide to configure SSO between Zendesk as Service Provider and Joomla as an Identity Provider.

Pre-requisites : Download And Installation




Steps for Integration of Joomla Single Sign-On (SSO) with Zendesk as Service Provider

1. Configure Zendesk as the Service Provider (SP)

  • Go to Zendesk and Login to your Zendesk domain.
  • Go to the Settings > Security > Global.
  • Then click on Manage security settings in Admin Center.
  • Zendesk sso
  • Choose the Single Sign On option and select SAML, click on Configure

    Zendesk SSO, Choose Single Sign On with Joomla IDP
  • Enter the following details:

    SAML SSO URL Enter SAML Login URL from the Identity Provider tab of the Joomla plugin.
    Remote logout URL Enter SAML logout URL from the Identity Provider tab of the Joomla plugin.
    Certificate Fingerprint Copy the Thumbprint of the certificate downloaded from the Identity Provider tab of the Joomla plugin. (To generate fingerprint follow the below mentioned steps)
    1. Open the certificate that was downloaded earlier.
    2. Copy all the content of the certificate and paste it in any online X.509 Certificate Fingerprint generator.
    3. Copy the Thumbprint generated and paste it in the Certificate Fingerprint field.

  • Click the Save to save the Single Sign-On (SSO) SAML settings.
  • Copy Assertion Consumer Service(ACS) URL and keep it handy you will need it at the time of plugin configuration (Highlighted in the below image)

    Zendesk SSO with Joomla as IDP Zendesk SSO , ACS URL for Joomla IDP

In this, you have successfully integrated Zendesk - SAML Single Sign-On (SSO) with plugin- Login using Joomla Users ( Joomla as SAML IDP ). Configuring Zendesk as SP and Joomla as IDP. This solution ensures that you are ready to roll out secure Single Sign-On (SSO) access with SAML 2.0 Authentication into Zendesk using Joomla login credentials.

2: Configuring Joomla as Identity Provider (IDP)



  • Download SAML 2.0 IdP for Joomla from Here.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Login to the administrator section of your Joomla 4 website :–
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • From the dashboard of Joomla 4 site. Click on System to install the plugin
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under System Install Extentions .
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Now go to Components miniOrange Joomla IDP Service Provider
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.

  • Enter the following values:
        
    Service Provider Name  Choose appropriate name according to your choice .
    SP Entity ID or Issuer  Service Provider Entity ID .
    ACS URL                 SP Assertion Consumer Service URL .
    X.509 Certificate (optional)
    [For Signed Request]
    Paste certificate value you copied from the Metadata file .
    NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress.
    Assertion Signed Checked.
    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO

    Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange Wordpress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.

    You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .

  • Download SAML 2.0 IdP for Joomla from Here.

     Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Login to the administrator section of your Joomla website :–
    [host]/[sitename]/administrator/index.php

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • From the navigation menu on top go to Extensions Manage Install.

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Go to Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.

    Enter the following values:
        
    Service Provider Name  Choose appropriate name according to your choice .
    SP Entity ID or Issuer    Service Provider Entity ID .
    ACS URL                 SP Assertion Consumer Service URL .
    X.509 Certificate (optional)
    [For Signed Request]
    Paste certificate value you copied from the Metadata file .
    NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress.
    Assertion Signed Checked.
    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.


  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO

    Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange WordPress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.

    You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .

Additional Resources.

Free Trial:

If you would like to test out the plugin to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at joomlasupport@xecurify.com requesting a trial. You can create an account with us using this link.

24*7 Active Support

If you face any issues or if you have any questions, please feel free to reach out to us at joomlasupport@xecurify.com. In case you want some additional features to be included in the plugin, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you Setup the Joomla SAML IDP Single Sign-On plugin.

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