Search Results :

×
Sign Up Contact Us

Contents

SAML Single Sign-On (SSO) into Zendesk using Joomla IDP Plugin

Single Sign-On in Zendesk using Joomla IDP allows users to log in to Zendesk using Joomla by configuring Zendesk as a Service Provider (SP) and Joomla as a SAML Identity Provider (IDP). This guide will take you through a step-by-step process to configure SSO between the two platforms.

download plugin button Download Plugin plugin pricing button plugin pricing button Pricing Plans free trial plugin free trial plugin Free Trial
  • Login into your Joomla site’s Administrator console.
  • From left toggle menu, click on System, then under Install section click on Extensions.
  • Now click on Or Browse for file button to locate and install the plugin file downloaded earlier.
Install Joomla SAML IDP Plugin

  • Installation of plugin is successful. Now click on Start Using miniOrange SAML IDP Plugin to configure miniOrange Joomla IDP plugin.
Get Started with SAML IDP Setup

  • Go to the miniOrange Joomla IDP plugin, navigate to the Identity Provider tab.
  • Here, you can find the Identity Provider Metadata XML URL/File or endpoints like IDP Entity ID, SAML Login URL, SAML Logout URL (Premium Feature), and Certificate for SP configuration. Download the XML Metadata by clicking on the button as shown below.
Joomla SAML IDP Metadata

In this setup, Joomla serves as the repository for storing users i.e. it will act as the IDP while Zendesk is where users will log in using their credentials from Joomla where Joomla SAML IDP SSO Plugin will be installed.

  • Go to Zendesk and Login to your Zendesk domain.
  • Click on the Account in the left pane and then click on Single sign-on under Security.
Zendesk Attribute Mapping Enable SSO
  • Now click on Create SSO configuration and then select SAML from the dropdown.
Zendesk Attribute Mapping Enable SSO
  • Here enter the information into the corresponding fields from the Joomla IDP metadata here. Then, click on the Save button.
Zendesk Attribute Mapping Enable SSO
  • Enter the following values:
SAML SSO URL Enter SAML Login URL from the Identity Provider tab of the Joomla plugin.
Remote logout URL Enter SAML logout URL from the Identity Provider tab of the Joomla plugin.
Certificate Fingerprint Copy the Thumbprint of the certificate downloaded from the Identity Provider tab of the Joomla plugin. To generate copy all the content of the certificate and paste it in any online X.509 Certificate Fingerprint generator.
  • You have successfully configured the Zendesk as Service Provider (SP).
  • Now go to Components -> miniOrange Joomla IDP -> Service Provider.
miniOrange Joomla IDP Service Provider tab

  • Navigate to the Service Provider tab and complete the fields for Service Provider Name, SP Entity ID or Issuer, ACS URL, and NameID Format. Refer to this step to get Service Provider details. Fill in the other fields according to your requirements. Click on Save.

Enter the following values:

Service Provider Name Choose appropriate name according to your choice
SP Entity ID or Issuer Service Provider Entity ID
ACS URL SP Assertion Consumer Service URL
X.509 Certificate (optional) [For Signed Request] Paste certificate value you copied from the Metadata file
NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
Assertion Signed Checked
Upload SP Metadata

  • Now click on Advance Mapping tab. Select the NameID Attribute and then click on Save Button.
Joomla SAML IDP Advance Mapping

  • You have successfully completed your miniOrange Joomla SAML 2.0 IDP configurations.
  • In the miniOrange Joomla IDP plugin, navigate to the Advance Mapping tab.
  • Here, you can configure Custom attribute mapping and also add additional User Attributes.
Joomla Custom Mapping


ADFS_sso ×
Hello there!

Need Help? We are right here!

support