Zendesk OAuth & OpenID connect Single Sign-On (SSO) | Zendesk SSO Login



WordPress OAuth & OpenID Connect Single Sign-On (SSO) plugin enables secure login into WordPress using Zendesk as OAuth and OpenID Connect provider. You can also configure plugin using different custom providers and standard IDPs. It supports advanced Single Sign-On (SSO) features such as user profile Attribute mapping, Role mapping, etc. Here we will go through a guide to configure SSO between WordPress and Zendesk. By the end of this guide, users should be able to login to WordPress from Zendesk. To know more about other features we provide in WP OAuth Single Sign-On ( OAuth & OpenID Connect Client ) plugin, you can click here.

Download And Installation

  • Log into your WordPress instance as an admin.
  • Go to the WordPress Dashboard -> Plugins and click on Add New.
  • Search for a WordPress OAuth Single Sign-On(SSO) plugin and click on Install Now.
  • Once installed click on Activate.

Steps to configure Zendesk Single Sign-On (SSO) Login into WordPress

Step 1: Setup Zendesk as OAuth Provider

  • First of all, go to https://www.zendesk.com/login/ and sign up/login.

  • In Zendesk support click on Admin and select the API in the Channels category.
  • zendex-click-on-admin
  • Click the OAuth Clients tab on the Channels/API page, and then click the plus icon (+) on the right side of the client list.
  • zendex-click-oauth-tab
  • Enter the name for your application under the Client Name field and add Callback/Redirect Url from miniOrange client plugin under Redirect URLs field.
  • zendex-client-name
  • The Unique Identifier field is auto-populated with a reformatted version of the name you entered for your app. You can change it if you want. Click on Save to create a new OAuth client.
  • After successful save, page refreshes with new pre-populated Client Secret field. Copy Unique Identifier and Client Secret and save it on your miniOrange Client plugin configuration.
  • zendex-client-secret
  • You have Successfully completed your Zendesk OAuth Server Side Configuration.

  • Client ID :  from the step 5 above
    Client Secret :  from the step 5 above
    Scope:   read write
    Authorize Endpoint: https://{subdomain}.zendesk.com/oauth/authorizations/new
    Access Token Endpoint: https://{subdomain}.zendesk.com/oauth/tokens
    Get User Info Endpoint: https://{subdomain}.zendesk.com/api/v2/users/me.json
You have successfully configured Zendesk as OAuth Provider for achieving Zendesk login into your WordPress Site.

Step 2: Setup WordPress as OAuth Client

  • Go to Configure OAuth tab and configure App Name, Client ID, Client Secret from provided Endpoints.
  • openid is already filled but if it doesn't work then configure scope as User.Read and for fetching group info use scope is Directory.read.all.
  • Click on Save Settings to save the configuration.
  • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient configure-endpoints

You have successfully configured WordPress as OAuth Client for achieving Zendesk login into your WordPress Site.

Step 3: User Attribute Mapping.

  • User Attribute Mapping is mandatory for enabling users to successfully login into WordPress. We will be setting up user profile attributes for WordPress using below settings.
  • Finding user attributes

    • Go to Configure OAuth tab. Scroll down and click on Test Configuration.
    • test congifuration
    • You will see all the values returned by your OAuth Provider to WordPress in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your OAuth Provider to return this information.
    • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient configuration-test-result
    • Once you see all the values in Test Configuration, go to Attribute / Role Mapping tab, you will get the list of attributes in a Username dropdown.
    • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient attribute/role mapping

Step 4: Login Settings / Sign In Settings.

  • The settings in SSO Settings tab define the user experience for Single Sign On. To add a login widget on your WordPress page, you need to follow below steps.
  • Sign In Settings

    • Go to WordPress Left Panel > Appearances > Widgets.
    • Select miniOrange OAuth. Drag and drop to your favourite location and save.
    • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient login button setting
    • Open your WordPress page and you can see the login button there. You can test the SSO now.

In this Guide, you have successfully configured Zendesk Single Sign-On (SSO) by configuring Zendesk as OAuth Provider and WordPress as OAuth Client using our WP OAuth Single Sign-On ( OAuth & OpenID Connect Client ) plugin. This solution ensures that you are ready to roll out secure access to your WordPress site using Zendesk login credentials within minutes.

Need Help?

Mail us on oauthsupport@xecurify.com for quick guidance(via email/meeting) on your requirement and our team will help you to select the best suitable solution/plan as per your requirement.

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