WordPress OAuth & OpenID Connect Single Sign-On (SSO) plugin enables secure
login into WordPress using Zendesk as OAuth and OpenID Connect provider. You
can also configure plugin using different custom providers and standard IDPs.
It supports advanced Single Sign-On (SSO) features such as user profile
Attribute mapping, Role mapping, etc. Here we will go through a guide to
configure SSO between WordPress and Zendesk. By the end of this guide, users
should be able to login to WordPress from Zendesk. To know more about other
features we provide in WP OAuth Single Sign-On ( OAuth & OpenID Connect Client
) plugin, you can
click here.
Pre-requisites : Download And Installation
- Log into your WordPress instance as an admin.
-
Go to the WordPress Dashboard -> Plugins and click on Add New.
-
Search for a WordPress OAuth Single Sign-On (SSO) plugin and click on
Install Now.
- Once installed click on Activate.
Steps to configure Zendesk Single Sign-On (SSO) Login into WordPress
1. Setup Zendesk as OAuth Provider
-
First of all, go to
https://www.zendesk.com/login/
and sign up/login.
-
In Zendesk support click on Admin and select the API in the
Channels category.
-
Click the OAuth Clients tab on the Channels/API page, and then click the
plus icon (+) on the right side of the client list.
-
Enter the name for your application under the
Client Name field and add Callback/Redirect Url from
miniOrange client plugin under Redirect URLs field.
-
The Unique Identifier field is auto-populated with a
reformatted version of the name you entered for your app. You can change it
if you want. Click on Save to create a new OAuth client.
-
After successful save, page refreshes with new pre-populated
Client Secret field. Copy
Unique Identifier and Client Secret and
save it on your miniOrange Client plugin configuration.
You have successfully configured Zendesk as OAuth Provider for
achieving Zendesk login into your WordPress Site.
2. Setup WordPress as OAuth Client
You have successfully configured WordPress as OAuth Client for
achieving Zendesk login into your WordPress Site.
3. User Attribute Mapping
-
User Attribute Mapping is mandatory for enabling users to successfully
login into WordPress. We will be setting up user profile attributes for
WordPress using below settings.
Finding user attributes
-
Go to Configure OAuth tab. Scroll down and click on
Test Configuration.
-
You will see all the values returned by your OAuth Provider to WordPress
in a table. If you don't see value for First Name, Last Name, Email or
Username, make the required settings in your OAuth Provider to return
this information.
-
Once you see all the values in Test Configuration, go to
Attribute / Role Mapping tab, you will get the list of
attributes in a Username dropdown.
4. Role Mapping [Premium]
-
Click on “Test Configuration” and you will get the list of
Attribute Names and Attribute Values that are sent by your OAuth provider.
-
From the Test Configuration window, map the Attribute Names in the
Attribute Mapping section of the plugin. Refer to the screenshot for more
details.
-
Enable Role Mapping: To enable Role Mapping, you need to map Group
Name Attribute. Select the attribute name from the list of attributes
which returns the roles from your provider application.
Eg: Role
-
Assign WordPress role to the Provider role: Based on your provider
application, you can allocate the WordPress role to your provider roles.
It can be a student, teacher, administrator or any other depending on your
application. Add the provider roles under Group Attribute Value and assign
the required WordPress role in front of it under WordPress Role.
For example, in the below image. Teacher has been assigned the role of Administrator
& Student is assigned the role of Subscriber.
-
Once you save the mapping, the provider role will be assigned the
WordPress administrator role after SSO.
Example: As per the
given example, Users with role ‘teacher’ will be added as Administrator in
WordPress and ‘student’ will be added as Subscriber.
5. Login Settings / Sign In Settings
-
The settings in Single Sign-On (SSO) Settings tab define the user
experience for Single Sign-On (SSO). To add a Zendesk login widget on your
WordPress page, you need to follow the below steps.
In this Guide, you have successfully configured
Zendesk Single Sign-On (SSO) by configuring Zendesk as
OAuth Provider and WordPress as OAuth Client using our WP OAuth Single
Sign-On ( OAuth & OpenID Connect Client ) plugin. This solution ensures that
you are ready to roll out secure access to your WordPress site using Zendesk
login credentials within minutes.
Additional Resources
Mail us on
oauthsupport@xecurify.com for
quick guidance(via email/meeting) on your requirement and our team will help
you to select the best suitable solution/plan as per your requirement.
