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Zendesk Single Sign-On SSO | WordPress Login using Zendesk



WordPress OAuth / OpenID connect Single Sign-On plugin enables login into your WordPress site using OAuth and OpenID Connect providers like Zendesk and other custom and standard providers. It supports advanced SSO features like user profile attribute mapping, role mapping etc. To know more about other features we provide in WP OAuth Single Sign-On ( OAuth / OpenID Connect Client ) plugin, you can click here.

Get this plugin
WordPress OAuth/OpenID Single Sign On

Download And Installation

  • Log into your WordPress instance as an admin.
  • Go to the WordPress Dashboard -> Plugins and click on Add New.
  • Search for a WordPress OAuth Single Sign On plugin and click on Install Now.
  • Once installed click on Activate.

Step 1: Setup Zendesk as OAuth Provider

  • First of all, go to https://www.zendesk.com/login/ and sign up/login.

  • In Zendesk support click on Admin and select the API in the Channels category.
    • zendex-click-on-admin
  • Click the OAuth Clients tab on the Channels/API page, and then click the plus icon (+) on the right side of the client list.
    • zendex-click-oauth-tab
  • Enter the name for your application under the Client Name field and add Callback/Redirect Url from miniOrange client plugin under Redirect URLs field.
    • zendex-client-name
  • The Unique Identifier field is auto-populated with a reformatted version of the name you entered for your app. You can change it if you want. Click on Save to create a new OAuth client.
  • After successful save, page refreshes with new pre-populated Client Secret field. Copy Unique Identifier and Client Secret and save it on your miniOrange Client plugin configuration.
    • zendex-client-secret
  • You have Successfully completed your Zendesk OAuth Server Side Configuration.

    • Client ID :  from the step 5 above
    Client Secret :  from the step 5 above
    Scope:   read write
    Authorize Endpoint: https://{subdomain}.zendesk.com/oauth/authorizations/new
    Access Token Endpoint: https://{subdomain}.zendesk.com/oauth/tokens
    Get User Info Endpoint: https://{subdomain}.zendesk.com/api/v2/users/me.json

Step 2: Setup WordPress as OAuth Client

  • Go to Configure OAuth tab and configure App Name, Client ID, Client Secret from provided Endpoints.
  • openid is already filled but if it doesn't work then configure scope as User.Read and for fetching group info use scope is Directory.read.all.
  • Click on Save Settings to save the configuration.
    • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient configure-endpoints

Step 3: User Attribute Mapping.

  • User Attribute Mapping is mandatory for enabling users to successfully login into WordPress. We will be setting up user profile attributes for WordPress using below settings.

    • Finding user attributes

    • Go to Configure OAuth tab. Scroll down and click on Test Configuration.
      • test congifuration
    • You will see all the values returned by your OAuth Provider to WordPress in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your OAuth Provider to return this information.
      • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient configuration-test-result
    • Once you see all the values in Test Configuration, go to Attribute / Role Mapping tab, you will get the list of attributes in a Username dropdown.
      • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient attribute/role mapping

Step 4: Login Settings / Sign In Settings.

  • The settings in SSO Settings tab define the user experience for Single Sign On. To add a login widget on your WordPress page, you need to follow below steps.

    • Sign In Settings

    • Go to WordPress Left Panel > Appearances > Widgets.
    • Select miniOrange OAuth. Drag and drop to your favourite location and save.
      • OAuth/OpenID Ping Identity Single Sign On SSO WordPress create-newclient login button setting
    • Open your WordPress page and you can see the login button there. You can test the SSO now.
Additional Add-Ons And Plugin Integrations

wordpress single sign-on sso buddypress add-on integration

BuddyPress Integration

Allows to integrate user attribute information fetched from OAuth / OpenID Identity Providers (IDP) with the user's BuddyPress profile.

wordpress sso add-ons page and post access integration

Page and Post Restriction

Protects the pages/posts of your site with OAuth/OpenID Connect compliant IDP login page & restrict the access to the site based on the user roles.

wordpress single sign-on sso login form add-on integration

Login Form Add-On

Provides a Login form for OAuth/OpenID login instead of button. It relies on OAuth/OpenID sso plugin to have Password Grant configured.

wordpress single sign-on sso media restriction add-on integration

Media Restriction

miniOrange Media Restriction add-on restricts unauthorized users from accessing the media files on your WordPress site.

wordpress single sign-on sso discord role mapping

Discord Role Mapping

Discord Role Mapping add-on helps you to get roles from your discord server and maps it to WordPress users while SSO.

wordpress single sign-on sso learndash integration

LearnDash Integrator

LearnDash Integration will map the SSO users to LearnDash groups as per the group attributes sent by your Identity Provider.

wordpress single sign-on sso attribute based restriction

Attribute Based Redirection

Attribute Based Redirection plugin can be used to restrict and redirect users to different URLs based on OAuth/OpenID attributes.

wordpress single sign-on sso SCIM user provisioning

SCIM User Provisioning

SCIM User Provisioning allows you to sync user's creation, updation and deletion from your IDP to WordPress site.

wordpress single sign-on sso session management

SSO Session Management

SSO session management add-on manages the login session time of your users based on their WordPress roles.

wordpress sso membership level based login redirect

Membership Level based Login Redirection

This add-on allows to redirect users to custom pages based on their membership levels after Single Sign-On. Plugin Checks user’s membership level during every login, so any update on the membership level doesn’t affect redirection.

wordpress single sign-on sso login audit

SSO Login Audit

SSO Login Audit captures and tracks all the SSO users and generates reports.

Need Help?

Mail us on oauthsupport@xecurify.com for quick guidance(via email/meeting) on your requirement and our team will help you to select the best suitable solution/plan as per your requirement.

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