Login using Joomla (IDP) into Zoho desk | Zoho desk SAML Single Sign-On I Zoho desk SSO


Zoho Desk

Single Sign-On in Zoho Desk using Joomla IdP. Login into Zoho Desk using Joomla, by configuring Zoho Desk as SP and Joomla as SAML IDP. Here we will go through a step-by-step guide to configure SSO between Zoho Desk as Service Provider (SP) and Joomla as an Identity Provider (IDP).

Pre-requisites : Download And Installation




Steps for Integration of Joomla Single Sign-On (SSO) with Zoho Desk as Service Provider

1. Configure Zoho Desk as the Service Provider (SP)

  • Log in to Zoho Accounts as an administrative user at https://accounts.zoho.com/.
  • Zoho Desk SAML SSO with Joomla, Login into Zoho Desk using Joomla | Login/ signup for Zoho desk
  • Navigate to Zoho Desk dashboard.
  • Now click on Setting icon () in the top bar.
  • Zoho Desk SAML SSO with Joomla, Login into Zoho Desk using Joomla | Seeting icon fro sso
  • Under the Channels menu, select Help Center.
  • Choose the Help Center where you want to use SAML to authenticate users .
  • Zoho Desk SAML SSO with Joomla, Login into Zoho Desk using Joomla | Click on Help Center
  • Under the Help Center sub-menu, select User Authentication .
  • Zoho Desk SAML SSO with Joomla, Login into Zoho Desk using Joomla | enter all the details
  • Provide the following information on the SAML page:
    • Remote Login URL: Enter the remote login URL of Joomla IDP where Zoho Desk will redirect your end users when they login to the Help Center. (i.e SAML Login URL from Identity provider tab in Joomla IDP plugin)
    • Remote Logout URL: Enter the remote logout URL of Joomla IDP that Zoho Desk will redirect your end users when they attempt to log out of the Help Center. (i.e SAML Login URL from Identity provider tab in Joomla IDP plugin)
    • Reset Password URL: Enter the reset password URL of Joomla IDP where Zoho Desk will redirect your end users when they try to change their password for the Help Center.(i.e IDP-EntityID / Issuer from Identity provider tab in Joomla IDP plugin)
    • Public Key: Upload the Public X.509 certificate in the .txt or .pem format. We will use the public key contained in the certificate to verify that Joomla Identity Provider has issued all received SAML authentication requests. (X.509 Certificate from Identity provider tab in Joomla IDP plugin)
    • Algorithm: Select an algorithm between RSA and DSA using which your Joomla IDP generated the public keys and certificates.
  • Click on Save button.
  • Zoho Desk SAML SSO with Joomla, Login into Zoho Desk using Joomla | Click on save
  • Before clicking Save, you'll see new fields (like Help Center SAML Request URL, etc.) and values listed. Copy those values over to Joomla as identity provider to ensure that Joomla IDP is capable of communication with your SAML-enabled Zoho Desk.

    The value obtained that will be necessary for Joomla IDP configuration:-
    Joomla IDP plugin configuration fields Value obtained from Zoho desk
    ACS URL Help Center SAML Response URL
    Relay state Default Relay State
    SP Entity ID or Issuer Entity ID (Issuer)

2: Configuring Joomla as Identity Provider (IDP)



  • Download SAML 2.0 IdP for Joomla from Here.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Login to the administrator section of your Joomla 4 website :–
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • From the dashboard of Joomla 4 site. Click on System to install the plugin
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under System Install Extentions .
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Now go to Components miniOrange Joomla IDP Service Provider
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Under Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.

  • Enter the following values:
        
    Service Provider Name  Choose appropriate name according to your choice .
    SP Entity ID or Issuer  Service Provider Entity ID .
    ACS URL                 SP Assertion Consumer Service URL .
    X.509 Certificate (optional)
    [For Signed Request]
    Paste certificate value you copied from the Metadata file .
    NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress.
    Assertion Signed Checked.
    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.
  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO

    Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange Wordpress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.

    You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .

  • Download SAML 2.0 IdP for Joomla from Here.

     Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Login to the administrator section of your Joomla website :–
    [host]/[sitename]/administrator/index.php

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • From the navigation menu on top go to Extensions Manage Install.

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.

    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Go to Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.

    Enter the following values:
        
    Service Provider Name  Choose appropriate name according to your choice .
    SP Entity ID or Issuer    Service Provider Entity ID .
    ACS URL                 SP Assertion Consumer Service URL .
    X.509 Certificate (optional)
    [For Signed Request]
    Paste certificate value you copied from the Metadata file .
    NameID Format Select urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress.
    Assertion Signed Checked.
    Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO
  • Click on NameID Attribute tab. Select the NameID Attribute and then click on Save Button.


  • Login using Joomla into Service provider | Joomla SAML Single Sign-On SSO

    Miniorange Joomla SAML Single Sign-On (SSO) supports multiple known SPs like Panopto, Lucid charts, Agylia LMS, Moodle, Inkling SP, Zendesk, Tableau, Owncloud, miniOrange WordPress SAML SP, Drupal SAML SP, Workplace by Facebook, Salesforce, Zoho, Klipfolio and many more.

    You have successfully completed your miniOrange SAML 2.0 IDP configurations. Still, if you are facing any difficulty please mail us on joomlasupport@xecurify.com .

Additional Resources.

Free Trial:

If you would like to test out the plugin to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at joomlasupport@xecurify.com requesting a trial. You can create an account with us using this link.

24*7 Active Support

If you face any issues or if you have any questions, please feel free to reach out to us at joomlasupport@xecurify.com. In case you want some additional features to be included in the plugin, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you Setup the Joomla SAML IDP Single Sign-On plugin.

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