Single Sign-On in Zoho Desk using Joomla IdP. Login into Zoho Desk using Joomla, by configuring Zoho Desk as SP and Joomla as SAML IDP. Here we will go through a step-by-step guide to configure SSO between Zoho Desk as Service Provider (SP) and Joomla as an Identity Provider (IDP).
Choose the Help Center where you want to use SAML to authenticate users .
Under the Help Center sub-menu, select User Authentication .
Provide the following information on the SAML page:
Remote Login URL: Enter the remote login URL of Joomla IDP where Zoho Desk will redirect your end users when they login to the Help Center. (i.e SAML Login URL from Identity provider tab in Joomla IDP plugin)
Remote Logout URL: Enter the remote logout URL of Joomla IDP that Zoho Desk will redirect your end users when they attempt to log out of the Help Center. (i.e SAML Login URL from Identity provider tab in Joomla IDP plugin)
Reset Password URL: Enter the reset password URL of Joomla IDP where Zoho Desk will redirect your end users when they try to change their password for the Help Center.(i.e IDP-EntityID / Issuer from Identity provider tab in Joomla IDP plugin)
Public Key: Upload the Public X.509 certificate in the .txt or .pem format. We will use the public key contained in the certificate to verify that Joomla Identity Provider has issued all received SAML authentication requests. (X.509 Certificate from Identity provider tab in Joomla IDP plugin)
Algorithm: Select an algorithm between RSA and DSA using which your Joomla IDP generated the public keys and certificates.
Click on Save button.
Before clicking Save, you'll see new fields (like Help Center SAML Request URL, etc.) and values listed. Copy those values over to Joomla as identity provider to ensure that Joomla IDP is capable of communication with your SAML-enabled Zoho Desk.
The value obtained that will be necessary for Joomla IDP configuration:-
Login to the administrator section of your Joomla 4 website :–
From the dashboard of Joomla 4 site. Click on System to install the plugin
Under System Install Extentions
Drag and drop your miniorange-joomla-saml-idp.zip file in the area indicated in the image below or browse and select the file to install the plugin.
Now go to Components miniOrange Joomla IDP Service Provider
Under Service Provider tab and fill in the Service Provider Name, SP Entity ID or Issuer, ACS URL and NameID Format. You will get these details from the Service Provider that you are using. Fill in the other fields according to your requirements. Click on Save.
Enter the following values:
Service Provider Name
Choose appropriate name according to your choice .
SP Entity ID or Issuer
Service Provider Entity ID .
SP Assertion Consumer Service URL .
X.509 Certificate (optional)
[For Signed Request]
Paste certificate value you copied from the Metadata file .
If you would like to test out the plugin to ensure your business use case is fulfilled, we do provide a 7-day trial. Please drop us an email at email@example.com requesting a trial. You can create an account with us using this link.
24*7 Active Support
If you face any issues or if you have any questions, please feel free to reach out to us at firstname.lastname@example.org. In case you want some additional features to be included in the plugin, please get in touch with us, and we can get that custom-made for you. Also, If you want, we can also schedule an online meeting to help you Setup the Joomla SAML IDP Single Sign-On plugin.
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