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How to set up OTP Verification for the WooCommerce Checkout form?

Enable OTP verification on the WooCommerce Checkout form to verify user identity before placing an order. Increase your online store's security with an extra layer of protection, ensuring safe and dependable transactions for your valued customers. The purpose of this guide is to help you set up OTP Verification for your WooCommerce Checkout form.

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Let's explore how to set up the WooCommerce Checkout form for the OTP Verification plugin.

You can verify the users through the Phone or Email verification method.

  • Go to the Forms tab in the OTP Verification plugin, then search and select WooCommerce Checkout Form from the list.
WooCommerce Checkout Form - Select form

  • Select the checkbox to enable the WooCommerce Checkout form.
    • WooCommerce Checkout Form - Enable WooCommerce Checkout

    • Enable the radio button for Phone Verification.
    • To prevent users from using the same phone number across multiple accounts, select the checkbox 'Do not allow users to use the same phone number for multiple accounts'.
    • You can change the Verification Button text.
    • Then, click on the Save Settings button.
    WooCommerce Checkout Form - Select Phone Verification

    • Please navigate to the WooCommerce Checkout form and complete all the required fields.
    • Select your country code from the dropdown and enter your phone number.
    • Click on the Verify your Purchase button. OTP will be sent to their phone number.
    WooCommerce Checkout Form - Verify phone

    • Enter the OTP and click on the Verify OTP button to verify your phone.
    • Select the payment option and click on the Place Order button.
    WooCommerce Checkout Form - place order

    • Your order has been placed successfully.

    Note: If you are using the Classic Checkout form, you will not be shown the Verify OTP button after entering the OTP. Instead, once you click the Place Order button, your OTP will be verified automatically, and the order will be placed directly.



    Show a pop-up for validating OTP

    In this option, after submitting the checkout form, a pop-up is shown to users for OTP validation.

    • Select the checkbox to enable the 'Show a popup for OTP validation' option.
    • Click on the Save Settings button.
    WooCommerce Checkout Form - Phone Popup Validating OTP

    • Please navigate to the WooCommerce Checkout form and complete all the required fields.
    • Then, click on the Verify Your Purchase button.
    WooCommerce Checkout Form - Phone Verify purchase

    • The user will be shown a pop-up to verify, and an OTP will be sent to their phone number.
    • Enter the OTP and click on the Validate OTP button.
    WooCommerce Checkout Form - Phone Verification popup

    • Your order has been placed successfully.
    • Enable the radio button for Email Verification.
    • You can change the Verification Button text.
    • Then, click on the Save Settings button.
    WooCommerce Checkout Form - Select Email Verification

    • Enter your Email Address and click on the Verify Your Purchase button.
    • OTP will be sent to their email address.
    WooCommerce Checkout Form - Enter Email Address

    • Enter the OTP and click on the Verify OTP button to verify your email.
    • Complete all the required fields and enter the phone number with your country code.
    • Select the payment option and click on the Place Order button.
    WooCommerce Checkout Form - Email place order

    • Your order has been placed successfully.

    Note: If you are using the Classic Checkout form, you will not be shown the Verify OTP button after entering the OTP. Instead, once you click the Place Order button, your OTP will be verified automatically, and the order will be placed directly.



    Show a pop-up for validating OTP

    In this option, after submitting the checkout form, a pop-up is shown to users for OTP validation.

    • Select the checkbox to enable the 'Show a popup for OTP validation" option.
    • Click on the Save Settings button.
    WooCommerce Checkout Form - Email Popup Validating OTP

    • Please navigate to the WooCommerce Checkout form and complete all the required fields.
    • Then, click on the Verify Your Purchase button.
    WooCommerce Checkout Form - Phone Verify purchase

    • The user will be shown a pop-up to verify, and an OTP will be sent to their email address.
    • Enter the OTP and click on the Validate OTP button.
    WooCommerce Checkout Form - Email Verification popup

    • Your order has been placed successfully.

    This setting is specifically for users who are checking out as guests, without logging into an existing account.

    • Select the checkbox to enable the Verification Only for Guest Users option.
    • Then, click on the Save Settings button.
    WooCommerce Checkout Form - Guest Users

    • If a user is logged in, they will not be asked for OTP verification at checkout. If a user is not logged in, they will be asked for OTP verification at checkout.


    In this setting, you can select the payment method for checkout.

    • Select the checkbox to enable the Validate OTP for Selective Payment Methods option.
    • Select the payment method from the dropdown. (Hold down the Ctrl key to select multiple payment methods)
    • Then, click on the Save Settings button.
    WooCommerce Checkout Form - choose Payment method



    If you have any additional questions or further concerns, please don't hesitate to reach out. You can always drop an email to our support team at mfasupport@xecurify.com and we'll be happy to assist you.

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