HOW TO SET UP SHOPIFY SMS NOTIFICATIONS FOR ADMIN AND CUSTOMERS

HOW TO SET UP SHOPIFY SMS NOTIFICATIONS FOR ADMIN AND CUSTOMERS


Shopify SMS Notification allows to send instant SMS notifications to Customers and Admins (respectively) on New account creation on the store as well as on various order status updates.

1.  TO CONFIGURE AUTOMATIC SMS NOTIFICATIONS FOR SHOPIFY CUSTOMERS

  • Go to the Customer SMS Notifications tab as shown in the screenshot below.
  • Note the URL of the notification that needs to be enabled.
  • Instructions to note url for Shopify SMS Notifications
  • Let's start off with creating a webhook for the SMS Notification.
  • To do so, follow the steps mentioned on the right side as given below.
  • Instructions to create webhook for Shopify SMS Notifications
  • Once you have been redirected , Click on the Create Webhook button.
  • Instructions to create webhook for shopify SMS Notifications on shopify dashboard
  • Select the Event i.e the SMS Notification that you wish to trigger and select the Format as JSON.
  • Dialog to configure webhook for Shopify SMS Notifications
  • Enter the URL that we saved earlier, select Webhook API Version to the latest version and click on the Save button.
  • Instructions to create webhook for Shopify SMS Notifications on shopify dashboard
  • The Webhook will be created successfully.
  • You can now enable the checkbox of any/all the SMS Notifications.
  • All the SMS Templates are customizable and the available tags are shown on the tooltip.
  • Instructions to enable Shopify SMS Notifications for customer registration
  • With the above selected notification, the customer will get notified via SMS when he/she registers successfully on your shopify store.

2.  TO CONFIGURE AUTOMATIC SHOPIFY SMS NOTIFICATIONS FOR SHOPIFY ADMINS

  • Go to the Admin SMS Notifications Tab.
  • Enter the Admin's Phone Number. You can add multiple phone numbers separated by a semicolon as shown.
  • Instructions to set admin phone numbers to enable SMS Notifications for customer registration
  • You can now enable the checkbox of any/all the SMS Notifications.
  • All the SMS Templates are customizable and the available tags are shown on the tooltip.
  • The Webhook creation can be followed from the steps given above.
  • Instructions to save settings after enabling SMS Notifications
  • With the above selected notification, the admin/s will get notified via SMS when a new customer registers successfully on your shopify store.
  • Congratulations, you have successfully enabled customer notifications, now you can send SMS notifications to your customers or receive order status notifications on shopify.


For more questions check our FAQ page.

If you still have any question or further concerns, please feel free to drop an email to otpsupport@xecurify.com
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