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SAML Shopify Single Sign-On (SSO) Solution Using PingOne as Identity Provider (IDP)

How can we authenticate users into Shopify using PingOne as Identity Provider?

miniOrange allows PingOne to act as an IDP (Identity Provider), which allows users to Single Sign-On (SSO) into Shopify using PingOne Credentials. Our application is compatible with all the SAML / OAuth compliant Identity Providers. We will go through a step-by-step guide to configure Single Sign-On (SSO) into Shopify using PingOne as IdP (Identity Provider) and Shopify store as SP (Service Provider).

Pre-requisite : Single Sign On - SSO Application

To configure SSO into Shopify using PingOne as IDP, you will need to install the miniOrange Single Sign On - SSO Application on your Shopify store:

PINGONE as IDP -SAML Single Sign-On(SSO) for Shopify

Shopify Single Sign-On (SSO)

By miniOrange

miniOrange Provides Secure Single Sign-On (SSO) access to your Shopify Store(both plus and Non plus Stores).

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Step by Step guide for Configuring PingOne as IDP for SSO into Shopify

1. Configuring miniOrange as Service Provider (SP) in PingOne

PINGONE as IDP -SAML Single Sign-On(SSO) for Shopify - add application

On your Dashboard menu, click on Connections section.

In the Connections menu, Click on Application and to create an application click on the + icon beside its name.

Provide appropriate Application Name and choose the Application Type as SAML. Click on Save button.

For the SAML configuration you need to get the Entity ID and ACS URL from Shopify.
Now go to your Shopify store and navigate to App section and click on Single Sign On - SSO login application.

shopify app section - single sign on application

Click on Setup IDP button in the top left in navigation bar.

Single Sign-On (SSO)for Shopify (Plus and Non Plus), Configure IDP for enabling Single Sign-On (SSO)

Click on Configure SSO >> Add Identity Provider.

Select SAML protocol. Now click on the Click here link to get miniOrange metadata as shown in Screen below.

For SP - INITIATED SSO section Copy Metadata URL link.

Navigate to Import from URL tab, and paste the copied metadata URL in import URL section. Click on Import.

Click on Save.
Now go to configuration tab and click on Download Metadata button to download IDP metadata. Keep it handy as it will be used in furthur steps.

Navigate to Attribute Mappings tab and map the attributes as shown in below table.

saml_subject	Email Address
NameID	Email Address

Save your Application and on the Application Dashboard and enable the “User Access” button next to your application name.

You have successfully completed PingOne side configurations.

2. Configuring PingOne as Identity Provider (IDP) in Shopify

Again navigate to the App section of Shopify store and click on Single Sign On - SSO Login application.
Click on Setup IDP button in the top left in navigation bar.
From the left navigation bar select Configure SSO and click on Add Identity Provider.
Select SAML and click on Import IDP metadata.
Add appropriate IDP name. Select the File option and Choose the XML file downloaded in step 1.

Click on Import and then click on Save.

You have successfully completed Shopify side configuration.

3. Test Connection

Go to Identity Providers tab.
Click on Select >> Test Connection option against the Identity Provider you configured.

PINGONE as IDP -SAML Single Sign-On(SSO) for Shopify - PINGONE SSO Login - test connection

PINGONE as IDP -SAML Single Sign-On(SSO) for Shopify - PINGONE

4. Testing SSO for your Shopify Store

Go to your Shopify Store login page.(https://<your-shopify-storedomain>/account/login)
Click on the login button you customized earlier.

You’ll be redirected to the login page of the IDP you configured in previous step. Log in with your IDP account credentials.
You’ll be successfully logged in to your Shopify store.

Hence you have successfully configured Shopify Single Sign-On (SSO) using PingOne as IDP and miniOrange as SP using miniorange Single Sign-On (SSO) login application. This solution ensures that you are ready to roll out secure access to your Shopify store using PingOne login credentials within minutes.

Troubleshooting

invalid_request

This may be because your primary domain would be different from your Shopify domain. To check your primary domain and make SSO work, follow the steps given here.

shopify_plan_expired

This issue arises when either the trial period of your Development plan is expired. Or if your plan is not auto-renewed from the Shopify end. Contact us at shopifysupport@xecurify.com to resolve the plan upgrade issue and get smooth functioning of the SSO – Single Sign On Application.

invalid_attributes_received

As email is a required entity in Shopify for account creation as well as login operation, Single Sign On is not successful in this case. To resolve this error, please follow given here.

encountered_an_error

When I am performing SSO, I am getting ‘Please verify if Shopify App is installed’ error. To resolve this error, please follow given here.

If your error or query is not listed here, click here to see others.

Frequently Asked Questions (FAQs)

I have followed the steps to set IdP but where can I check SSO?

Follow the steps outlined here. to configure SSO in Shopify with your preferred IDP.

I installed the Shopify SSO application. I clicked on the “SETUP IDP” option but nothing opened up.

Redirection to any other site might be blocked in the browser. Please follow the steps given here to resolve the issue.

When I try to perform SSO, I get redirected to the “Incorrect App Configuration” page and then after subsequent attempts, I get redirected to https://store.xecurify.com/moas/login page.

You might be trying to perform SSO in the different tab of the same browser where you have opened our Single Sign-On – SSO Application or accessed the configuration portal of our application. In this case, SSO will be restricted due to security reasons.
Try to perform Single Sign On in a new incognito/private window or in a different browser in order to make SSO work.