How to configure SAML SSO for Shopify using SAP CDC (Gigya) as Identity Provider?

Overview

miniOrange allows SAP CDC (Gigya) to act as an Identity Provider (IdP), enabling secure and seamless Single Sign-On (SSO) into your Shopify Storefront using Gigya credentials. Our solution is compatible with both Shopify customer accounts and legacy accounts, making it ideal for all store types. Whether you're operating a Shopify Plus non-Plus store, or require advanced B2B login functionality, our Shopify Gigya SSO integration offers a flexible and scalable authentication solution with various identity providers that are SAML & OAuth/OIDC compliant. It ensures unified SSO access for consumers, wholesalers, employees, and enterprise customers, providing a smooth and secure login experience for every user group.

Follow the step-by-step instructions given below to configure Shopify single sign-on (SSO) using SAP CIAM (Gigya) as an identity provider, where we will cover the steps to configure SSO for Shopify legacy and customer accounts, along with Shopify B2B.

Install App Pricing Plans

Pre-requisites: Single Sign On - SSO Login Application

To configure SSO into Shopify with SAP Customer Data Cloud (CDC)—formerly known as Gigya—as IDP, you will need to install the miniOrange Shopify Single Sign On - SSO Login Application on your store. This integration leverages SAP CIAM to unify customer identities across platforms while maintaining security.

Configuration Steps

Step by Step guide for Configuring SAP Gigya (CDC) as an Identity Provider (IDP) for SSO into Shopify

1.  Configure Shopify as Service Provider (SP) in SAP CDC (Gigya)

• Login into your Gigya Admin Dashboard.
• In the SAP Gigya Developer site, select the Site for which you want to setup SSO.



• Click on the SAML Identity Provider tab and select Configure SAML IDP Settings to configure the Identity Provider.



• Add the required page URL's and click on Save Settings.



• Under the SAML SPs section, click on Add button.



• For the above SAML configuration, you need to get the Entity ID and ACS URL from Shopify
• Now go to your Shopify store and navigate to the App section and click on Single Sign On - SSO login application.



• Click on the Add Identity Provider button to add your IDP.



• Select SAML protocol.



• Now choose Custom IDP from the list of IDPs.



• Click on the Get metadata button as shown in the below screen to get the service provider metadata.



• Navigate to SP Initiated Metadata section and copy down the ACS URL and Entity ID or Issuer.



• Enter the values in Basic SAML Configuration.

Single sign on URL	ACS URL
Audience URI (SP Entity ID)	Entity ID or Issuer



• Scroll down to the Attribute Map section and click on Add attribute button.



• Map the attributes as shown in the below image and click on Add button.



• Navigate to SAML Identity Provider tab in Gigya and then click on SAML IDP Metadata.



• Copy the Metadata URL and keep it handy as it will be used in further steps.

You have completed Gigya side configuration.

2.   Configure SAP Gigya (CDC) as IDP in Shopify

• Navigate back to the miniOrange Single Sign On-SSO application and click on Add identity Provider button.



• Select SAML protocol.



• From the list of IDPs, select Custom IDP.



• Click on the Import IDP Metadata button.



• Select the upload method as Metadata Link. Paste the copied XML file link from Step 1 and Click on Import.



• Add the appropriate IDP Name and click on Save.

Step 3: Test Connections

• After saving the IDP configuration, you will be redirected to Test Connection step.
• Please perform Test Connection before mapping or fetching attributes, test connection ensures that your IDP configuration is correct.
• Click on the Test Connection button.



• On entering valid Gigya credentials you will see a pop-up window which is shown in the below screen.



• Click on the Fetch Attributes button to fetch IDP attribute.

Step 4: Attribute Mapping

• Click on the + Attribute Mapping button to map attributes between Shopify and SAP CDC (Gigya).



• Map the attributes by referring to the table below:




Attribute Name in Shopify	Choose the attribute from the list of predefined attributes
Attribute Type	IDP Attribute
Attribute Value	Select the attribute value you have fetched from your IDP



• Click on Save.

Step 5: Enable & Test SSO Configurations

Select Shopify Store Type:

• Non-Plus Store
• Plus Store

SSO Configuration in Non-Plus Shopify Stores

Choose the type of account you have enabled on your Shopify Store:

• Customer Accounts
• Legacy Customer Accounts

Note: If you’re using a password-protected store or working on a Shopify development store, click here to set up the storefront digest cookie so SSO can work on your store.

• Go to the application dashboard, enable the customer accounts extension as shown in the below image.

• Enable the New Customer Accounts extension and click on Save.

• Navigate to the application home page and enable the IDP Login toggle option against the IDP you have configured.

Testing Single Sign-On (SSO) for your Shopify store

• Go to your Shopify Store.(https://<your-shopify-storedomain>)
• Click on the User login icon.

• You’ll be redirected to the login page of the identity provider (IDP) you configured in the previous step. Log in with your IDP account credentials.
• Next, enter the six-digit OTP that will be sent to your registered email address. (This is a one-time process)

• You’ll be successfully logged in to your Shopify store.

• Go to the application dashboard, you will see a warning box to add the login button extension on the Account page, click on the login widget extension link as shown in the below image to enable it.

• Navigate to the application home page and enable the IDP Login toggle option against the IDP you have configured.

• If you want to configure SSO into Shopify using multiple IDPs, then select your IDP from the list provided here, and setup SSO using that IDP.
• Enable the IDP login toggle option for enabling SSO into Shopify using multiple IDPs.

Testing Single Sign-On (SSO) for your Shopify store

• Go to your Shopify Store login page.(https://<your-shopify-storedomain>/account/login)
• Click on the login button you customized earlier.

• You'll be redirected to the identity provider (IDP) login page. Now log in with your existing account credentials.

• After login, if you encounter an "invalid or missing reCAPTCHA token" error, accompanied by a "Something went wrong" message, refer to this FAQ to resolve the error.

SSO Configuration in Plus Shopify Stores

Choose the type of account you have enabled on your Shopify Store:

• Customer Accounts
• Legacy Customer Accounts

• Go back to the SSO application, and navigate to Connect Store tab. Copy the Client ID, Client Secret, Post-Logout Redirect URL and Discovery Endpoint URL and keep them handy.

• Click on the Customer Accounts link as shown in the below image.

• Select the Customer accounts option recommended by Shopify & look for the Identity Provider option, if not present please reach out to shopifysupport@xecurify.com.

• If the identity provider is present, click on Manage.

• Click on Connect to Provider button.

• Add the Identity Provider name and fill in the details such as Discovery endpoint URL, Client ID, Client secret, Additional Scopes, Post-logout redirect URI parameter that you copied from above step. Click on Save.

• Once the Identity Provider has been added, do the Test Connection.

• After verifying the flow make the identity provider as Active.

• Navigate to the application home page and enable the IDP Login toggle option against the IDP you have configured.

Testing Single Sign-On (SSO) for your Shopify store

• Go to your Shopify Store.(https://<your-shopify-storedomain>)
• Click on the User login icon.

• You’ll be redirected to the login page of the identity provider (IDP) you configured in the previous step. Log in with your IDP account credentials.

• You’ll be successfully logged in to your Shopify store.

Provide Login Using Username & Password

If you want to provide login using username & password along with your login with IDP option for your B2B store, then click here

Provide Login Using Email OTP

If you want to provide login using Email OTP along with your login with IDP option for your B2B store, then click here

• Now, click on the Setup Guide button and follow the steps mentioned to get multipass token.

• Enable the Multipass Token option. Refer to this Faq to get the Multipass token value and paste it in the below field.

• Click on Save.

• Go to the application dashboard, you will see a warning box to add the login button extension on the Account page, click on the login widget extension link as shown in the below image to enable it.

• Navigate to the application home page and enable the IDP Login toggle option against the IDP you have configured.

• If you want to configure SSO into Shopify using multiple IDPs, then select your IDP from the list provided here, and setup SSO using that IDP.
• Enable the IDP login toggle option for enabling SSO into Shopify using multiple IDPs.

Testing Single Sign-On (SSO) for your Shopify store

• Go to your Shopify Store login page.(https://<your-shopify-storedomain>/account/login)
• Click on the login button you customized earlier.

• You'll be redirected to the identity provider (IDP) login page. Now log in with your existing account credentials.

• If you encounter an "invalid or missing reCAPTCHA token" error, accompanied by a "Something went wrong" message, refer to this FAQ to resolve the error.

• You’ll be successfully logged in to your Shopify store.

You have successfully integrated Gigya SSO your Shopify store, with Gigya acting as the identity provider (IdP) and your Shopify store as the service provider (SP). This integration allows users to log in seamlessly into the Shopify Plus or non-Plus store, using their Gigya credentials, and delivers a smooth authentication experience for all user types, including consumers, employees, and wholesalers.

• Customer Account Support – Works with both Shopify Customer Accounts and classic/legacy accounts for a smooth login experience.
• Plus & Non-Plus Stores – Easy SSO setup for Shopify Plus and non-Plus stores, ensuring flexibility across all business storefronts.
• Wholesale & B2B Login – Enable secure Shopify B2B login for wholesalers, enterprises, and consumers with Gigya-based authentication.
• Attribute & User Profile Mapping – Map Gigya user attributes, roles, and profiles to Shopify customer tags, metafields at the time of SSO for personalized access control.
• Single Logout & Extended Sessions – Enhance security with centralized logout and keep users signed in for longer sessions.
• Social Login Support – Enable users to authenticate using their social media accounts through Gigya's social login functionality.

Additional Resources

• Shopify Security Solutions
• Shopify Single Sign-On (SSO)
• Shopify Content restriction
• Shopify Subscription
• Shopify – Okta SCIM Provisioning And Deprovisioning

Get in Touch

Please reach out to us at shopifysupport@xecurify.com, and our team will assist you with setting up the Shopify SSO application. Our team will help you to select the best suitable solution/plan as per your requirement.