SAML Single Sign-On (SSO) For Shopify Using Gigya as Identity Provider
miniOrange allows Gigya to act as an IDP (Identity Provider), which allows users to Single Sign-On (SSO) into Shopify using Gigya Credentials. Our application is compatible with all the SAML / OAuth compliant Identity Providers. We will go through a step-by-step guide to configure Single Sign-On (SSO) into Shopify using Gigya as IdP (Identity Provider) and Shopify store as SP (Service Provider).
Pre-requisite : Shopify Single Sign On - SSO Login Application
To configure SSO into Shopify with Gigya as IDP, you will need to install the miniOrange Shopify Single Sign On - SSO Login Application on your store:
miniOrange Provides Secure Single Sign-On (SSO) access to your Shopify store (both plus and Non plus).
Step by Step guide for Configuring Gigya as an Identity Provider (IDP) for SSO into Shopify
1. Configure Shopify as Service Provider (SP) in Gigya
- Login into your Gigya Admin Dashboard.
- In Gigya Developer site, select the Site for which you want to setup SSO.
- Click on the SAML Identity Provider tab and select Configure SAML IDP Settings to configure the Identity Provider.
- Add the required page URL's and click on Save Settings.
- Under the SAML SPs section, click on Add button.
- For the above SAML configuration, you need to get the Entity ID and ACS URL from Shopify
- Now go to your Shopify store and navigate to the App section and click on Single Sign On - SSO login application.
- Click on the Add identity Provider button to add your IDP.
- Select SAML protocol.
- Now choose Custom IDP from the list of IDPs.
- Click on the Get metadata button as shown in the below screen to get the service provider metadata.
- Navigate to SP Initiated Metadata section and copy down the ACS URL and Entity ID or Issuer.
- Enter the values in Basic SAML Configuration.
Single sign on URL ACS URL Audience URI (SP Entity ID) Entity ID or Issuer - Scroll down to the Attribute Map section and click on Add attribute button.
- Map the attributes as shown in the below image and click on Add button.
- Navigate to SAML Identity Provider tab in Gigya and then click on SAML IDP Metadata.
- Copy the Metadata URL and keep it handy as it will be used in further steps.
You have completed Gigya side configuration.
2. Configure Gigya as IDP in Shopify
- Navigate back to the miniOrange Single Sign On-SSO application and click on Add identity Provider button.
- Select SAML protocol.
- From the list of IDPs, select Custom IDP.
- Click on the Import IDP Metadata button.
- Select the upload method as Metadata Link. Paste the copied XML file link from Step 1 and Click on Import.
- Add the appropriate IDP Name and click on Save.
3. Test Connection
- After saving the IDP configuration, you will be redirected to Test Connection step.
Please perform Test Connection before mapping or fetching attributes, test connection ensures that your IDP configuration is correct. - Click on the Test Connection button.
- On entering valid Gigya credentials you will see a pop-up window which is shown in the below screen.
- Click on the Fetch Attributes button to fetch IDP attribute.
4. Attribute Mapping
- Click on the + Attribute Mapping button to map attributes between Shopify and Gigya.
- Map the attributes by refering the table below:
- Click on Save.
- Navigate to the application home page. Go to More actions against the IDP you have configured and click on Make Default button to make the IDP default.
| Attribute Name in Shopify | Choose the attribute from the list of predefined attributes |
| Attribute Type | IDP Attribute |
| Attribute Value | Select the attribute value you have fetched from your IDP |
5. Testing SSO
- Go to your Shopify Store login page.(https://<your-shopify-storedomain>/account/login)
- Click on the login button you customized earlier.
- You’ll be redirected to the login page of the IDP you configured in previous step. Log in with your IDP account credentials.
- You’ll be successfully logged in to your Shopify store.
Troubleshooting
invalid_request
This may be because your primary domain would be different from your Shopify domain. To check your primary domain and make SSO work, follow the steps given here.
shopify_plan_expired
This issue arises when either the trial period of your Development plan is expired. Or if your plan is not auto-renewed from the Shopify end. Contact us at shopifysupport@xecurify.com to resolve the plan upgrade issue and get smooth functioning of the SSO – Single Sign On Application.
invalid_attributes_received
As email is a required entity in Shopify for account creation as well as login operation, Single Sign On is not successful in this case. To resolve this error, please follow given here.
encountered_an_error
When I am performing SSO, I am getting ‘Please verify if Shopify App is installed’ error. To resolve this error, please follow given here.
If your error or query is not listed here, click here to see others.
Frequently Asked Questions (FAQs)
I have followed the steps to set IdP but where can I check SSO?
Follow the steps outlined here to configure SSO in Shopify with your preferred IDP.
I installed the Shopify SSO application. I clicked on the “SETUP IDP” option but nothing opened up.
Redirection to any other site might be blocked in the browser. Please follow the steps given here to resolve the issue.
When I try to perform SSO, I get redirected to the “Incorrect App Configuration” page and then after subsequent attempts, I get redirected to https://store.xecurify.com/moas/login page.
You might be trying to perform SSO in the different tab of the same browser where you have opened
our Single Sign-On – SSO Application or accessed the configuration portal of our application. In
this case, SSO will be restricted due to security reasons.
Try to perform Single Sign On in a new incognito/private window or in a different
browser in order to make SSO work.
After performing SSO, I want my customers to redirect to the collections or discount offer page.
Follow the steps outlined here to redirect your customer to collections/cart or any other page.
How do I enable the SSO application’s auto redirect to IDP feature on my Shopify store?
You must upgrade to the SSO application’s Enterprise plan to enable the Auto-Redirect to the IDP feature. Follow the steps outlined here to enable this feature.
Choose your preferred Identity Provider and start setting up SSO for Shopify right away
Additional Resources
If you are looking for anything which you cannot find, please drop us an email on shopifysupport@xecurify.com.
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