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SAML Single Sign-On (SSO) For Shopify Using Gigya as Identity Provider

miniOrange allows Gigya to act as an IDP (Identity Provider), which allows users to Single Sign-On (SSO) into Shopify using Gigya Credentials. Our application is compatible with all the SAML / OAuth compliant Identity Providers. We will go through a step-by-step guide to configure Single Sign-On (SSO) into Shopify using Gigya as IdP (Identity Provider) and Shopify store as SP (Service Provider).

Pre-requisite : Shopify Single Sign On - SSO Login Application

To configure SSO into Shopify with Gigya as IDP, you will need to install the miniOrange Shopify Single Sign On - SSO Login Application on your store:

Shopify Single Sign-On (SSO)

By miniOrange

miniOrange Provides Secure Single Sign-On (SSO) access to your Shopify store (both plus and Non plus).

Get this application

Step by Step guide for Configuring Gigya as an Identity Provider (IDP) for SSO into Shopify

1. Configure Shopify as Service Provider (SP) in Gigya

Login into your Gigya Admin Dashboard.
In Gigya Developer site, select the Site for which you want to setup SSO.

Configure Gigya as IDP -SAML Single Sign-On(SSO) for WordPress - Gigya SSO Login - go to site

Click on the SAML Identity Provider tab and select Configure SAML IDP Settings to configure the Identity Provider.

Configure Gigya as IDP -SAML Single Sign-On(SSO) for WordPress - Gigya SSO Login - SAML 2.0 Configure

Add the required page URL's and click on Save Settings.

Under the SAML SPs section, click on Add button.

For the above SAML configuration, you need to get the Entity ID and ACS URL from Shopify
Now go to your Shopify store and navigate to the App section and click on Single Sign On - SSO login application.

Shopify Gigya SSO Login - Add SSO Application

Click on the Add identity Provider button to add your IDP.

Shopify Gigya SSO Login - Add Identity Provider

Select SAML protocol.

Shopify Gigya SSO Login - Select SAML Protocol

Now choose Custom IDP from the list of IDPs.

Shopify Gigya SSO Login - Select Okta from IDP List

Click on the Get metadata button as shown in the below screen to get the service provider metadata.

Shopify Gigya SSO Login - Click on Get Metadata

Navigate to SP Initiated Metadata section and copy down the ACS URL and Entity ID or Issuer.

Shopify Okta SSO - Shopify Okta Login - SP initiated SSO

Enter the values in Basic SAML Configuration.

Single sign on URL	ACS URL
Audience URI (SP Entity ID)	Entity ID or Issuer

Scroll down to the Attribute Map section and click on Add attribute button.

Map the attributes as shown in the below image and click on Add button.

Navigate to SAML Identity Provider tab in Gigya and then click on SAML IDP Metadata.

Configure Gigya as IDP -SAML Single Sign-On(SSO) for WordPress - Gigya SSO Login - Assign_groups

Copy the Metadata URL and keep it handy as it will be used in further steps.

Configure Gigya as IDP -SAML Single Sign-On(SSO) for WordPress - xml file link idp metadata

You have completed Gigya side configuration.

2. Configure Gigya as IDP in Shopify

Navigate back to the miniOrange Single Sign On-SSO application and click on Add identity Provider button.

Shopify Gigya SSO Login - go to SSO application

Select SAML protocol.

From the list of IDPs, select Custom IDP.

Shopify Gigya SSO Login - Choose Okta IDP

Click on the Import IDP Metadata button.

Shopify Gigya SSO Login - Import IDP Metadata

Select the upload method as Metadata Link. Paste the copied XML file link from Step 1 and Click on Import.

Shopify Gigya SSO Login - import Metadata

Add the appropriate IDP Name and click on Save.

Shopify Gigya SSO Login - enter IDP name

3. Test Connection

After saving the IDP configuration, you will be redirected to Test Connection step.
Please perform Test Connection before mapping or fetching attributes, test connection ensures that your IDP configuration is correct.
Click on the Test Connection button.

Shopify Gigya SSO Login - test Connection

On entering valid Gigya credentials you will see a pop-up window which is shown in the below screen.

Shopify Gigya SSO Login - SSO Sucess Test Connection

Click on the Fetch Attributes button to fetch IDP attribute.

Shopify Gigya SSO Login - Fetch Attributes

4. Attribute Mapping

Click on the + Attribute Mapping button to map attributes between Shopify and Gigya.

Map the attributes by refering the table below:

Shopify Gigya SSO Login - Map Attributes

Attribute Name in Shopify	Choose the attribute from the list of predefined attributes
Attribute Type	IDP Attribute
Attribute Value	Select the attribute value you have fetched from your IDP

Click on Save.

Shopify Gigya SSO Login - Save Attribute Mapping

Navigate to the application home page. Go to More actions against the IDP you have configured and click on Make Default button to make the IDP default.

Shopify Gigya SSO Login - Make application Default

5. Testing SSO

Go to your Shopify Store login page.(https://<your-shopify-storedomain>/account/login)
Click on the login button you customized earlier.

Shopify Gigya SSO Login - select project google oauth provider

You’ll be redirected to the login page of the IDP you configured in previous step. Log in with your IDP account credentials.
You’ll be successfully logged in to your Shopify store.

Hence your configuration of Gigya as IDP in Shopify is sucessfully completed.

Troubleshooting

invalid_request

This may be because your primary domain would be different from your Shopify domain. To check your primary domain and make SSO work, follow the steps given here.

shopify_plan_expired

This issue arises when either the trial period of your Development plan is expired. Or if your plan is not auto-renewed from the Shopify end. Contact us at shopifysupport@xecurify.com to resolve the plan upgrade issue and get smooth functioning of the SSO – Single Sign On Application.

invalid_attributes_received

As email is a required entity in Shopify for account creation as well as login operation, Single Sign On is not successful in this case. To resolve this error, contact us at shopifysupport@xecurify.com

encountered_an_error

When I am performing SSO, I am getting ‘Please verify if Shopify App is installed’ error. To resolve this error, please follow given here.

If your error or query is not listed here, click here to see others.

Frequently Asked Questions (FAQs)

I have followed the steps to set IdP but where can I check SSO?

Follow the steps outlined here to configure SSO in Shopify with your preferred IDP.

I installed the Shopify SSO application. I clicked on the “SETUP IDP” option but nothing opened up.

Redirection to any other site might be blocked in the browser. Please follow the steps given here to resolve the issue.

When I try to perform SSO, I get redirected to the “Incorrect App Configuration” page and then after subsequent attempts, I get redirected to https://store.xecurify.com/moas/login page.

You might be trying to perform SSO in the different tab of the same browser where you have opened our Single Sign-On – SSO Application or accessed the configuration portal of our application. In this case, SSO will be restricted due to security reasons.
Try to perform Single Sign On in a new incognito/private window or in a different browser in order to make SSO work.

After performing SSO, I want my customers to redirect to the collections or discount offer page.

Follow the steps outlined here to redirect your customer to collections/cart or any other page.

How do I enable the SSO application’s auto redirect to IDP feature on my Shopify store?

You must upgrade to the SSO application’s Enterprise plan to enable the Auto-Redirect to the IDP feature. Follow the steps outlined here to enable this feature.