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How to Sync Customer Details and Contact between Shopify and HubSpot?


The miniOrange HubSpot Shopify Sync app facilitates seamless integration between Shopify and HubSpot. The app provides synchronization of customer and contact information. This integration simplifies the management of customer data, ensuring that relevant information is accurately and efficiently transferred between HubSpot and Shopify.

With this integration of Shopify and HubSpot, businesses can effortlessly sync customer data from Shopify to HubSpot and vice versa. For instance, when a new customer is added or updated in Shopify, the app automatically transfers essential details such as contact information, preferences, and custom properties to HubSpot. This eliminates the need for manual entry, ensuring that both platforms are consistently updated with the latest customer details.

Our app goes a step further by allowing you to create automation workflows with filters. These filters enable you to specify conditions for data synchronization, ensuring that the sync only occurs when particular criteria are met. This level of customization puts you in control of the data flow between Shopify and HubSpot, aligning the integration with your specific needs.

In summary, the miniOrange HubSpot Shopify Sync app streamlines the synchronization of customer and contact information between Shopify and HubSpot, providing automation options and reducing the reliance on manual data management.


Hubspot Shopify integration

miniorange img Pre-requisites : Signup and Login

  • Go to https://cloudappstaging.xecurify.com/log-in to sign up or log in to your account. You can log in quickly with your Google, Apple, or Microsoft account, or manually with your email address and password.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • You can create a new sync connection after logging in successfully.

miniorange img  Connect your Shopify and HubSpot account

  • Click on the Get Started to create a new connection.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • You will be prompted to fill out the four-steps form to begin the sync.


Step 1: Select App

  • Fill in the Connection name (as per your liking), Source App, and Destination App.
  • Click Save & Next to proceed further.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Choose Customer & Contact and Click on the Next button.
  • Sync Customer details and Contacts between Shopify and HubSpot

Step 2: Authorize Connection

    You need to authorize your source and destination accounts, between which you want to enable the sync. So, as shown in the image, you need to add a new account and authorize it, or choose from the existing connected accounts.

    In our case, the source is Shopify, so here is how you can authorize a Shopify store, as shown below.

    Sync Customer details and Contacts between Shopify and HubSpot
  • To add a new store, click Add New from the drop-down list. A window will open on your screen, prompting you to enter the domain of your store, as seen in the image below.
  • Click on the Authorize button.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • This will redirect you to your Shopify store, where you can install our app. After installing the app, the pop-up window will close automatically, and you will see your authorized store in the drop-down list, as shown in the below image.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Next, authorize the destination account; in our case, the destination is HubSpot. Click on the Add New button to authorize your HubSpot account, and you will see a pop-up window as shown below. Select the portal you want to connect to and click the Choose Account button.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Now click the connect app button; the pop-up window will close automatically, and you will see your authorized store in the drop-down list, as shown in the below image.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Select the authorized portal from the drop-down list and click the Save & Next button.
  • Sync Customer details and Contacts between Shopify and HubSpot

Step 3: Attribute Mapping

    To map source properties with destination properties. Our app directly pulls all the properties and attributes of your connected source account and destination account, which you can choose from the attributes dropdown that you want to sync for your selected object between both apps.

    On the destination side, by default, the necessary property that is needed to create the chosen object in the destination account is already selected there.

    In our case, we have chosen Customer / Contact as the object type, so accordingly, the required attribute is already selected on the destination side. So for basic sync, we need to map that required attribute to the source attribute.

  • For further mapping, click on the Add button and map the attribute you want to sync from source to destination.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Map the attribute that you want to sync and click on the Save & Next button.
  • Sync Customer details and Contacts between Shopify and HubSpot

Step 4: Save and Publish

  • After mapping the attributes, you will see this page. Click on the Save & Publish button to launch your connection and start real-time sync between connected apps.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Here, you can see all of your connections. You can edit or delete the connection, or to pause the sync, click on the toggle button shown below.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • To test the sync, let’s create a customer in your Shopify account.
  • Sync Customer details and Contacts between Shopify and HubSpot
  • Now, check your HubSpot; a new contact is created or an existing one linked already will be updated.
  • Sync Customer details and Contacts between Shopify and HubSpot

Additional Resources


Need Help?

Mail us on hubspotsupport@xecurify.com for quick guidance(via email/meeting) on your requirement and our team will help you to select the best suitable solution/plan as per your requirement.

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