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Why Integrate Shopify & Microsoft Dynamics CRM?

Integrating Shopify with Microsoft Dynamics 365 helps you connect your online store with your sales, marketing, and customer management systems. Instead of using separate tools, you can automate customer and order data syncing, enable secure logins through your company accounts, and create personalized shopping experiences based on CRM insights. This reduces manual work, avoids data duplication, and gives your teams a complete view of each customer. With miniOrange, the integration is secure, scalable, and fully customizable to suit your business needs.

Shopify with Dynamics CRM Integration Features

Dynamics CRM Integration | Support for On-Premise/Online CRM

Support for On-Premise/Online CRM

Connect your Shopify store to Microsoft Dynamics 365—whether it's hosted on the cloud or deployed on-premise. Authenticate using username-password, client credentials, or Microsoft Graph API to ensure secure and seamless connectivity.

Dynamics CRM Integration | Bi-Directional Sync for Multiple Entity Data

Bi-Directional Sync for Multiple Entity

Enable real-time synchronization for multiple D365 CRM objects such as Leads, Contacts, Accounts, and Opportunities. Shopify data updates are reflected in Dynamics, and vice versa, keeping both systems aligned and consistent.

Dynamics CRM Integration | Sync E-commerce Data into CRM

Sync E-commerce Data into CRM

Automatically push Shopify store data into Dynamics 365 when a customer places an order. Sync key objects like customer records, orders, invoices, order history, fulfillment status, and payment details.

Dynamics CRM Integration | Real-Time Order and Customer Updates

Real-Time Order and Customer Updates

Update existing CRM entries when customers edit their Shopify account information or place new orders. Avoid duplication and ensure your sales and support teams always have access to the latest data.

Dynamics CRM Integration | SSO and Role-Based Access Control

SSO and Role-Based Access Control

Enable secure Single Sign-On (SSO) to your Shopify storefront using Azure AD, Okta, or any other SAML/OIDC identity provider. Assign Shopify roles or restrict access to specific store areas/products based on CRM data like user type, company, or region.

Dynamics CRM Integration | Product and Inventory Sync

Product and Inventory Sync

Sync product catalog and inventory between Dynamics 365 and Shopify, including SKU data, variants, pricing, tax classes, and availability. Maintain consistent product data across platforms and avoid overselling.

We Cover All Integrations For Dynamics 365 Platform

Easily connect your Shopify store with any Dynamics CRM platform using our integration. The solution supports various Microsoft applications such as Model-Driven Apps (CRM), Finance and Operations (ERP), Business Central, Customer Insights, Customer Service, Sales, Marketing, Finance, and Product Insights.

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Frequently Asked Questions

Answers to Common Queries About Our Dynamics 365 CRM Integration with Shopify

Shopify SSO | Contact Us Contact Us

Shopify SSO | Pricing FAQsIntegration

Can I integrate my on-premise Dynamics 365 CRM with Shopify?

Yes, miniOrange supports integration with both on-premise and cloud-hosted Microsoft Dynamics 365 CRM. We offer multiple connection methods including username-password authentication, OAuth, and Graph API-based access.

Does this integration support Single Sign-On (SSO)?

Absolutely. Users can log in to Shopify using their existing company credentials (Azure AD, Okta, etc.) via SAML or OIDC protocols. Access to products or collections can also be restricted based on CRM roles or tags.

What Microsoft Dynamics 365 apps are supported?

The integration supports major Dynamics 365 modules including: Sales, Marketing, Customer Service, Business Central, Finance & Operations, Product Insights, Model-Driven Apps, Customer Insights.

What kind of data can be synced between Shopify and Dynamics 365?

You can sync customer profiles, orders, products, contacts, leads, invoices, fulfillment status, and even custom fields or entities. The sync is bi-directional and can be scheduled or triggered in real-time.

Shopify SSO | Miscelleneous FAQsSupport

Is it possible to map custom fields between Shopify and Dynamics?

Yes. Our field mapping feature allows you to map standard as well as custom fields between both platforms using a simple and intuitive interface.

How secure is the integration?

miniOrange ensures enterprise-grade security with OAuth 2.0, encrypted data transfers (TLS), token-based authentication, and support for compliance standards like GDPR, HIPAA, and SOC 2.

Can I use this integration with multiple Shopify stores?

Yes, you can connect multiple Shopify stores to a single Dynamics 365 CRM instance. Each store can have its own login logic, sync settings, and user/group mapping.

How is the integration maintained or supported?

miniOrange provides full onboarding support, documentation, and ongoing technical assistance. You also get access to a dedicated support team for troubleshooting, upgrades, and customizations.

Want to Schedule a Demo?

Shopify SSO | Request Demo

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