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Salesforce is a popular CRM (Customer Relationship Management) and cloud-based IT application provider which has solutions in various sectors like marketing, analytics, and customer service. With its wide range of services and applications, Salesforce integrates with several third-party applications such as WooCommerce, through the Object Data Sync For Salesforce for seamless Salesforce WooCommerce Integration.
Consider the following use case of Salesforce with WooCommerce: You want to sync Salesforce objects to your WordPress WooCommerce site using the Object Data Sync For Salesforce, enabling a seamless WooCommerce Salesforce Integration that ensures all the orders/products/customer data from WooCommerce are synced to Salesforce.
You have a WordPress WooCommerce site to sell products and you want to manage orders,products and customer details in Salesforce. Your motive is to sync Customer/Order/Product details into Salesforce Objects from your WordPress WooCommerce site in real-time, using miniOrange’s Salesforce Sync plugin to enable WooCommerce Salesforce Integration for a streamlined process.
WooCommerce Salesforce Integration: Connect WooCommerce to Salesforce in order to sync the WooCommerce order, purchases, history and customer details in Salesforce on the basis of information sent (updated) by WooCommerce/WordPress.
Note: Enterprise version of the Object Data Sync for Salesforce plugin is required to set up syncing of order details between WooCommerce and Salesforce.
WordPress Salesforce Object Sync | Sync Salesforce Objects bidirectionally with WordPress. Enable real-time sync, scheduled sync, Salesforce Sync with Workflows Automation, sync leads from WordPress to Salesforce, Salesforce ACF/CPT UI integrations, and more.
This use-case can be solved using the Object Data Sync for Salesforce Enterprise plugin which can be installed on the WordPress WooCommerce site to sync order information in real-time using WooCommerce Salesforce connector.
Note: In the following scenario order details are synced into Salesforce on order completion, not during processing. This is a configurable option provided by the plugin. Other than order completion, you can have other conditions to trigger the sync as mentioned in the image below.
To setup Order Sync (order details sync) from WooCommerce to Salesforce follow the steps given below:
On the next page, we will be configuring the Object Field Mapping.
This completes the configuration of the Salesforce Object Sync plugin for real-time order syncing of WooCommerce Orders.
To setup Product Sync (Inventory details sync) from WooCommerce to Salesforce follow the steps given below:
On the next page, we will be configuring the Object Field Mapping.
Salesforce Fields | WordPress Attributes |
Product Name (string) | post_title |
Product SKU (string) | _sku |
Stock Inventory Count (double) | _stock |
Product Price (double) | _regular_price |
Note: You can even sync the Stock Inventory Details such as the SKU of the product as well as the Live Stock Count of the product present in the inventory in real time when the customer checkout after purchasing the product.
Note: This toggle must be enabled for syncing WooCommerce Products or Order Details to Salesforce in real-time.
To setup Image Sync (Product Image sync) from WooCommerce to Salesforce follow the steps given below:
Note: If you already have your own fields created, you can proceed to use those accordingly. You need to ensure that the data type of these fields are of Text only.
Note: After creating an object mapping from Salesforce to WordPress, the redirect URI for the outbound message is displayed in the Workflow Integration tab of the plugin.
Note: Only one image ContentDocumentID should be added to the product featured image custom field (which would be mapped to product_featured_image field of WordPress) and all the other images ContentDocumentIDs' should be added in product gallery images custom field (which would be mapped to product_gallery_images field of WordPress).
WooCommerce Salesforce Integration extends the functionality of your WooCommerce store and provides avenues for syncing data between Salesforce and WooCommerce. With the help of the Object Data Sync for Salesforce plugin, achieving WooCommerce Salesforce Integration becomes seamless, and order details of the product that a customer buys can be synced/updated from the checkout page to the Salesforce objects after the order is processed, which will help you keep track of your new as well as existing customers.
If you have any custom requirements, please contact us at salesforcesupport@xecurify.com and we will help you achieve your use case.
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If you dont hear from us within 24 hours, please feel free to send a follow up email to info@xecurify.com
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