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Key Features

User Impersonation - detailed logs

Detailed Logs

Track all actions during impersonation, including accessed, edited, or deleted data, with timestamps and session details.

User Impersonation - role based

Role-based Impersonation

Admins can impersonate lower roles, while editors can access contributors and subscribers. Higher-role and same-role impersonation is restricted, and non-admins require owner approval for secure access monitoring.

User Impersonation - instant alerts

Instant Alerts & Actionable Reports

Get instant alerts for impersonation sessions and daily activity summaries in CSV for full accountability.

How WP Impersonation Addon Works

Step 1: Install the WordPress Impersonation Addon

Download and install the addon from the miniOrange dashboard.

Step 2: Navigate to the User List and start the Impersonation Session

Go to the Users section locate the user you wish to impersonate and Click on the Impersonate button next to the selected user’s profile.

Step 3: Perform Necessary Actions

Troubleshoot, make changes, or resolve issues as needed. Once finished, exit the impersonation session with a single click.

User Impersonation - download addon

Real-World Scenarios

Customer Support Troubleshooting

Testing User Permissions

Content Management Assistance

Membership and Subscription Sites

Onboarding New Users

Customer Support Troubleshooting


Customers who face issues like payment processing errors or account restrictions can quickly be assisted by impersonating their accounts to identify and fix the problem firsthand.

Testing User Permissions


Ensure that users have the correct roles and permissions by logging in as them. Test restricted content access or verify user-specific functionalities without needing their credentials.

Content Management Assistance


Help users with updating or reviewing their posts, pages, or profile details directly from their accounts. This is especially useful for membership sites, blogs, and e-commerce platforms.

Membership and Subscription Sites


Resolve subscription issues, update user details, or check member-only access seamlessly for your site users.

Why Choose WordPress Impersonation Addon

User Impersonation - speed things

Speed Things Up

Resolve user-specific issues instantly, reducing downtime and enhancing efficiency.

User Impersonation -

Simplified User Support

Experience the platform like users to deliver personalized, effective support effortlessly.

User Impersonation - privacy focused

Privacy-Focused

Ensure secure impersonation without exposing sensitive data or compromising trust.

User Impersonation - effortless integration

Effortless Integration

Easily integrate the addon with your WordPress setup, including custom themes and plugins.

Frequently Asked Questions

Is the WordPress Impersonation Addon difficult to set up?
No! The addon is designed for simplicity. It can be installed and activated in just a few steps, with no complex configurations required.
Will users be notified if I impersonate their account?
No, users will not be notified. However, the site owner will receive a notification whenever an impersonation session starts, ensuring transparency.
Is it safe to use this feature for troubleshooting?
Yes. The impersonation process is highly secure, with no risk of exposing user credentials or sensitive data. Additionally, all actions are logged for accountability.
Can impersonation be limited to specific admins?
Yes! Only admins with the necessary permissions can use this feature, ensuring strict control and security.
Does this addon work with custom user roles?
Yes. The add-on fully supports custom WordPress user roles, allowing you to impersonate any account type configured within your WordPress setup.

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