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Joomla OAuth Client Integration with Zendesk Single Sign-On (SSO)


Set up Single Sign-On (SSO) on your Joomla site via Zendesk OAuth provider with the help of Joomla OAuth & OpenID Connect plugin. Integrating Zendesk Single Sign-On (SSO) into Joomla using OAuth 2.0 authentication protocol allows your users to securely login into your Joomla websites and applications by authenticating with Zendesk OAuth provider. The Zendesk OAuth Joomla plugin also provides advanced features such as, Auto create users, Attribute Mapping, Group Mapping etc. Visit our Joomla OAuth Client Plugin page to learn more about the features and Pricing plans we offer for the Joomla OAuth Single Sign-on (OAuth & OpenID connect) plugin.

Pre-requisites : Download And Installation


Setup Zendesk as OAuth Provider with Joomla OAuth Client

1. Download and Setup Joomla OAuth Client

  • Download the zip file for the miniOrange OAuth Client plugin for Joomla.
  • Login into your Joomla site’s administrator console.
  • From left toggle menu, click on System, then under Install section click on Extension.
  • Upload the downloaded zip file to install the Joomla OAuth Client plugin.
  • Installation of the plugin is successful. Now click on Start Using miniOrange OAuth Client plugin.
  • Under Configure OAuth tab. Select Zendesk as an OAuth Provider.
  • Zendesk Single Sign-On (SSO) OAuth/OpenID-addapp-shortcut
  • Now copy the Callback / Redirect URL which is needed while configuring Zendesk as OAuth Server.
  • Zendesk Single Sign-On (SSO) OAuth/OpenID-addapp-shortcut

2. Configure Zendesk as OAuth Provider

  • Go to Zendesk and sign up/login.
  • In Zendesk support click on Admin and select the API in the Channels category.
  • Zendesk Single Sign-On SSO into Joomla | Zendesk Single Sign-On, Keycloak add realm
  • Click the OAuth Clients tab in the Channels/API page, and then click the plus icon (+) on the right side of the client list.
  • Login with Zendesk into Joomla | Zendesk SSO with Joomla, Add Role
  • Enter a name for your application under the Client Name field and add Callback/Redirect URL which you copied from here under Redirect URLs field. The Unique Identifier field is auto-populated with a reformatted version of the name you entered for your app. You can change it if you want. Click on Save to create a new OAuth client.
  • Zendesk OAuth OpenID Connect with Joomla | Single Sign-On with Joomla using Zendesk, Add User
  • After successful save, page refreshes with new pre-populated Client Secret field. Copy Unique Identifier and Client Secret, you’ll need them in the next step.
  • Zendesk Single Sign-On SSO into Joomla | Zendesk Single Sign-On, Credentials

3. Integrating Joomla with Zendesk

  • Now go to the Joomla OAuth Client plugin, under Configure OAuth tab, enter the all the details. Then click on Save Settings and then click on Test Configuration.
  • Zendesk Single Sign-On (SSO) OAuth/OpenID
    Scope: read write
    Authorize Endpoint: https://{subdomain}.zendesk.com/oauth/authorizations/new
    Access Token Endpoint: https://{subdomain}.zendesk.com/oauth/tokens
    Get User Info Endpoint: https://{subdomain}.zendesk.com/api/v2/users
    Set Client Credentials: In Both (In Header and In Body)

4. User Attribute Mapping

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