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Configure ServiceNow Single Sign-On (SSO) with Joomla OAuth Client Plugin

Single Sign-On (SSO) with ServiceNow in Joomla uses OAuth Authorization to provide users secure access to the Joomla site. With our Joomla OAuth Single Sign-On (SSO) plugin, ServiceNow acts as the OAuth provider, ensuring secure login for Joomla websites.

The integration of Joomla and ServiceNow simplifies and secures the login process using OAuth protocol. This solution allows users to access their Joomla sites with Single Sign-On (SSO) using their ServiceNow credentials, completely removing the need to store, remember, and reset multiple passwords.

In addition to offering OAuth Single Sign-On (SSO) using ServiceNow credentials, the plugin also provides advanced SSO features like user profile attribute mapping, role mapping, and Azure multi-tenant login and providing site access based on organization email domains. For further insights into the array of features we offer within the Joomla OAuth & OpenID Connect Client plugin, kindly visit our page here. You can follow the below steps to setup ServiceNow OAuth SSO with Joomla.


In this configuration, ServiceNow functions as the OAuth server, while Joomla allows users to log in with their ServiceNow credentials by utilizing the Joomla OAuth Client Plugin.

  • Login into your Joomla site’s Administrator console.
  • From left toggle menu, click on System, then under Install section click on Extensions.
  • Now click on Or Browse for file button to locate and install the plugin file downloaded earlier.
  • Installation of plugin is successful. Now click on Get Started!
  • Under Configure OAuth -> Pre-Configured Apps tab, select your OAuth Provider. You can also search for custom OAuth or custom OpenID application in the search bar, and configure your own custom provider.
Get Started with OAuth Client Setup

  • After selecting your OAuth provider, you will be redirected to the Step 1 [Redirect URL] tab. Now copy the Callback/Redirect URL which we will use to configure Microsoft Entra ID as OAuth Server, then click on the Save & Next button.
Get Started with OAuth Client Setup

  • Login/Signup to ServiceNow developer portal using ServiceNow developer account.
  • Search for system OAuth in the left panel and go to Application registry.Now click on New button to register a new application.
Get Started with OAuth Client Setup
  • Select the Create an OAuth API endpoint for external clients
Get Started with OAuth Client Setup
  • Enter the App Name and the Redirect URL. You will get the Redirect URL from miniOrange OAuth Client plugin in Redirect/Callback URL field. You can enter the Client Secret you want or leave it blank.
  • Copy the Client ID and Client Secret, we will need it in the further steps while configuring the plugin. If you had left the Client Secret blank, then to copy the auto generated Client Secret, click on the application from the application registries list.
Get Started with OAuth Client Setup
  • Go to the Step 2 [Client ID & Secret] tab of the Joomla OAuth Client plugin, here paste the Client ID, Client Secret and Tenant. Click on the Save Configuration button.
Get Started with OAuth Client Setup
  • Now, Search for Scripted Rest API's in the search bar.Then click on new to add a new script service.
Get Started with OAuth Client Setup
  • Give a App name & ID And click on submit button to create a new rest API .
Get Started with OAuth Client Setup
  • Now go to service which you created in the previous step.
  • Scroll down to the resources and click on new button to add a script for userinfo.
Get Started with OAuth Client Setup
  • Add the below code in script section and click on submit.
  •             
                var body = {};
                body.name = gs.getuser().getName();
                body.email = gs.getuser().getemail();
                response.setbody(body);
                 
            
  • You will get the <base-api-path> in the Base API path column of the Scripted REST APIs. Search the REST API with the name you have created it.
Get Started with OAuth Client Setup
  • Please refer the below table for configuring the scope & endpoints for ServiceNow in the plugin.
Scope email profile
Authorize Endpoint: https://<your-servicenow-domain>/oauth_auth.do
Access Token Endpoint: https://<your-servicenow-domain>/oauth_token.do
Get User Info Endpoint: https://<your-servicenow-domain>/<base-api-path>?access_token=
Set Client Credentials: In Both (In Header and In Body)
  • User Attribute Mapping is mandatory for enabling users to successfully login into Joomla. We will be setting up user profile attributes for Joomla using below settings.
  • Go to Step 3 [Attribute Mapping] tab and click on Test Configuration button.
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  • You will be able to see the attributes in the Test Configuration output as follows.
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  • Now go to the Step 3 [Attribute Mapping] tab and Select the attribute name for Email and Username from dropdown. Then click on Finish Configuration button.
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  • Now go to Step 4 [SSO URL] tab, here copy the Login/SSO URL and add it to your Site by following the given steps.
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  • Now logout and go to your Joomla site's pages where you have added this link. You will see a login link where you placed that button. Click on this button to perform SSO.


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