How to Customize Security Question (KBA) with 2-Factor Authentication plugin for WordPress?

Pre-requisites : Download And Installation

• You need to configure the 2FA plugin before following this guide.

Getting started with the Customize Security Questions (KBA)

Let’s see how an administrator customize Security Questions (KBA) for users.

Follow these steps to set up customize Security Questions (KBA)

• Go to the White Labelling tab in the miniOrange 2-Factor Authentication plugin, and then click on the 2FA Customizations subtab.



• You can edit the list of Security Questions and set how many custom questions users can add during setup.
• You can add a question by clicking the plus button.
• Here, I have customized a question, “What is your favourite color?”.



• Set the number of defaults and custom questions configured during the security setup.
• After that, click on the Save Settings button.



• Enter your login credentials on the login form and click the Login button.



• Choose the “Security Questions” radio button. You are prompted to configure a two-factor method while logging in for the very first time.



• Now, redirected to configure the security question, the question you added will appear in the list of questions.



• You can use that question to set up the Security Question method as 2FA.

Additional Resources

• What is 2FA?
• Enable/reconfigure 2fa shortcode
• Role-Based 2FA
• WordPress Two-Factor Authentication?
• OTP Based 2FA Methods

If you have any additional questions or further concerns, please don't hesitate to reach out. You can always drop an email to our support team at mfasupport@xecurify.com and we'll be happy to assist you.