WordPress Cognito Integration

Yes, we provide 24*7 support for all and any issues you might face while using the plugin, which includes technical support from our developers. You can get prioritized support based on the Support Plan you have opted for. You can check out the different Support Plans from here.

A single installation of a WordPress site is referred to as a WordPress instance. It refers to every website on which the plugin is installed for performing WordPress SSO. Each website will be counted as a single instance in the case of a single-site WordPress installation.

A Single Site WordPress setup operates independently, with its own database that is not shared with other sites, meaning all content, users, and settings are stored separately. In this setup, site functions as an isolated entity with its own configurations and management. Whereas, In a Multisite Network, all sites share the same core database, but each site has its own set of tables for storing its unique content (like user data) which is shared across the network, allowing users to grant access to multiple sites without needing separate accounts. This setup allows to create subsites using either subdomains (e.g., site1.example.com) or subdirectories (e.g., example.com/site1) and provides centralized management of multiple sites from a single installation. If you want to install a Multisite Network, follow the step-by-step guide provided here.

Unlimited WordPress Single Sign-On (SSO) allows multiple users to seamlessly access a WordPress site using SSO without any restrictions on the number of logins through one application. This ensures a hassle-free authentication experience with a single set of credentials. Whereas, Unlimited Identity Providers (IDPs) let you configure and authenticate users from multiple OAuth/OIDC-supported IDPs using our WordPress OAuth SSO plugin on your website. This is useful for organizations managing different user groups across separate WP OAuth IDPs, such as Azure AD, Okta, Google, or other OAuth/OpenID providers.

Our licensing structure is based on the Fully Qualified Domain Name (F.Q.D.N), meaning each license is linked to a specific domain where the plugin is activated. This ensures that the license is valid only for the designated domain.

Our licenses follow a subscription-based model, requiring annual renewal at 100% of the license cost to prevent any disruption to the SSO functionality on your website.

You will be able to claim refund only if the request has been raised within 10 days from the date of purchase, only under the following circumstances: a) if the software or the features you have purchased are not working as advertised on the website/ marketplace and you have attempted to resolve the issues with our support team; b) you have purchased the wrong license or Xecurify/miniOrange product and informed us within a period of 10 days from your purchase; Please read more about the Refund Policy in our End User License Agreement.

We have an instance-based licensing policy. The plugin's licensing is linked to the domain of the WordPress instance. Thus, if you have a dev-staging-prod environment, you'll need three licenses (with discounts applicable on pre-production environments). Additionally, If you need to use the license to a different domain, you can deactivate it from the current domain and activate it on the new one.