OAuth/OpenID Single Sign On (SSO) into Jira using AWS Cognito

JIRA OAuth/OpenID app gives the ability to enable OAuth/OpenID Single Sign On for JIRA Software and JIRA Service Desk. JIRA Software and JIRA Service Desk are compatible with all OAuth/OpenID Providers. Here we will go through a guide to configure SSO between JIRA and AWS Cognito. By the end of this guide, AWS Cognito users should be able to login and register to JIRA Software and Service Desk.

Step 1: Setup AWS Cognito as OAuth Provider

  • Sign in to AWS Amazon.
  • Now enter “Cognito” in search textbox & select Cognito from dropdown.
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  • Go to “Manage your user pools”
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  • Click on “Create a user pool”
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  • Add pool name and select “Review Defaults”.
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  • Click on “Add app client” & then click on Add an app client
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  • Enter App client name & then Click on “Create app client”.
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  • Click on Return to pool details. After this click on “Create Pool”.
  • Navigate to App client settings.
    • Select “Cognito User Pool”, add callback URL. You will get this callback URL from the plugin.
    • Add application home page URL has to Sign out URL.
    • Also, select Authorization code grant as “Allowed OAuth Flows” & select OpenID as “Allowed OAuth Scopes”.
    • After selecting all details click on Save changes button.
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  • Go to “App client” and click on “Show details” to get a client ID and client secret.
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  • Go to domain name and enter a domain name for your app. After adding domain name you can check its availability by clicking on “Check availability” button. After entering valid domain name click ”Save changes” button.
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  • Complete domain name: The complete domain name that you need to enter in plugin is {your domain name}.auth.{region name}.amazoncognito.com
  • Add Users / Groups to Cognito App : Go to Users and groups and then click on Users. After this click on Create user.
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  • Fill all required informations and click on Create user.
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  • Click on Groups and then click on Create group.
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  • Fill all required informations and click on Create group.
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Step 2: Setup JIRA as OAuth Client

  • Enter Client Id, client secret & AWS Cognito domain name.
  • Add https://{domainName}/logout?client_id={ClientID}&logout_uri={Sign out URL} in logout endpoint. This endpoint will logout you from cognito when you logout from JIRA. logout_uri will redirect you to Jira login Page.
  • Scope in required. Configure Scope as openid.
  • Click on Test Configuration for verifying the entered details.
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Step 3: User Profile

    We will be setting up user profile attributes for Jira. If your users are stored in a directory that is Read Only, please check Disable Attribute Mapping in User Profile tab and follow steps given in Matching a User.

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    a. Finding correct attributes
  • Go to Configure OAuth tab. Scroll down and click on Test Configuration.
  • You will see all the values returned by your IDP to Jira in a table. If you don't see value for First Name, Last Name, Email or Username, make the required settings in your IDP to return this information.
  • Once you see all the values in Test Configuration, keep the window open and go to User Profile tab.
  • b. Setting profile attributes
  • In this tab, fill the values by matching the name of the attribute. For instance, if the Attribute Name in the Test Configuration window is NameID, enter NameID against Username
  • Setting up both Username and Email is required if you want to let users register. If you want existing users to the only login, configure the attribute using which you will match the user in Jira.
  • c. Matching a User
    When the user logs into Jira, one of the user's data/attribute coming in from the IDP is used to search the user in Jira. This is used to detect the user in Jira and log in the user to the same account.
  • Go to User Profile tab
  • Select Username or Email for Login/Search Jira user account by
  • Enter the attribute name from IDP which corresponds to Username or Email using Finding Correct Attributes

Step 4: User Groups

    We will be setting up user group attributes for Jira. If your users are stored in a directory that is Read Only, please check Disable Group Mapping in User Groups tab and skip to Setting default group.

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    a. Finding Group Attribute
  • Just like we found Attribute Name for User Profile attributes, we find group attribute.
  • Go to Configure OAuth tab. Scroll down and click on Test Configuration.
  • You will see all the values returned by your IDP to Jira in a table. If you don't see value with groups, make the required settings in your IDP to return group names.
  • Once you see all the values in Test Configuration, keep the window open and go to User Groups tab.
  • Enter the Attribute Name of group against Group Attribute
  • At the bottom of the page, all groups in Jira are shown. You can map groups in IDP which correspond to Jira groups. For example, if you want all users in dev-ops and dev groups in IDP to be added to jira-users, you will need to enter dev-ops;dev against jira-users
  • If you want user mapping to work for only limited groups in Jira, check the option Update User Groups

  • b. Setting default group
  • Select the users' Default Group in the tab User Groups. If no group is mapped, users are added by default to this group.
  • You can enable default groups for all users or only new users using the option Enable Default Groups for.

Step 5: Sign In Settings

    The settings in SSO Settings tab define the user experience for Single Sign On.
    a. Sign In Settings
  • Set Enable SSO for Jira Software to allow SSO for Jira Software users.
  • Set button text for button on login page using Login Button Text
  • Set redirect URL after login using Relay State. Keep this empty for coming back to the same page user started from
  • Enable Auto-redirect to IDP if you want to allow users to login only using IDP. Enable backdoor for emergency
  • Select Secure Admin Login Options to control admin access.
  • Domain Restriction : Go to Sign In Settings, enter domain name which should be allowed for login. Eg. Allowed Domain is miniorange.com then the user with abc@miniorange.com can only able to do login.
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    b. Service Desk SSO Settings
  • Set Enable SSO For ServiceDesk Customer Portal to allow SSO for Service Desk user.
  • Set Enable SSO Only For Agents to allow SSO only for specific set of users
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    c. Sign Out Settings
    Set Logout URL or Logout Template to redirect users after logout action.

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